Google Voice Voicemail Notification feature behaving unreliably
rpankoe:
Quote from: RonR on September 07, 2011, 12:22:41 pm
I don't know if it's through the XMPP connection the OBi establishes with Google Voice or through some other mechanism.
I assume you're successfully connected to Google Voice on SP1 and can make and receive calls without any problems?
Correct. No other issues. Just not being notified of the voicemails in any way. I did enable Voicemail Notification Forwarding in my GV account so that it would forward a copy of the voicemail to my YouMail account so that I would at least get that notification on my cell-phone... but the MWI on the PHONE port is still not working to advise me there.
RonR:
I have email notification enabled also and it doesn't interfere with message waiting on the OBi/phone.
You may have to ask Obihai support for help as it appears you have everything configured correctly.
If you determine the cause, please let us know so others might benefit.
rpankoe:
Quote from: RonR on September 07, 2011, 12:28:35 pm
I have email notification enabled also and it doesn't interfere with message waiting on the OBi/phone.
You may have to ask Obihai support for help as it appears you have everything configured correctly.
If you determine the cause, please let us know so others might benefit.
I'm not sure if this is the reason or not, but found this browsing the FAQs... Notice the end bold section.
If you have enabled Google 2-step verification for Gmail, please follow these instructions so that you will be able to use your OBi and Google Voice.
• Log in to your Google Account Management Settings page.
• Select the, 'Authorizing applications & sites' link.
• Create an application specific password for Google Voice.
• Use this password when you configure Google Voice as a service on your OBi device.
Please note: The Google Voice voicemail notification does not work for users who have 2-Step verification. With that, it is recommended you disable Google Voice voicemail notification on the OBi device via the OBiTALK device configuration settings for that particular OBi device.
RonR:
Do you use 2-step verification? I don't have any experience with it myself. Is it something you can switch on and off?
rpankoe:
Quote from: RonR on September 07, 2011, 06:02:14 pm
Do you use 2-step verification? I don't have any experience with it myself. Is it something you can switch on and off?
Yes, i do use it. You can turn it on/off for your whole google account. It is nice to have enabled because it only allows you to login from certain computers that you've given access. If you get to a new computer, you can have an app on your phone that you run that provides you a code so that you can login and add that computer to your trusted devices. That way someone can't hijack your account from somewhere else, even if they HAVE your password. It looks like that needs to be turned off on the google accounts to work though. I'm not sure why that is that the voicemail notification doesn't work with that. I'd think that you could assign it to be trusted. I'd be interested in finding out from Obi why that's not an option, or if they're working on it. (or ways around it)
I turned off 2-factor authentication, turned off the forwarding to the Obi (since my kids are asleep) and then called and left a message. While leaving it, I re-enabled forwarding to GoogleChat in GV so it went back to the Obi110, but it's still not working. Tomorrow when my kids are in school, I'll give it a try again with the whole system active and see what happens.
Navigation
[0] Message Index
[#] Next page
[*] Previous page