Google Voice Voicemail Notification feature behaving unreliably

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guyinsb:
I have the same problem:  voicemail appears in Google Voice, email notification is sent,
but Obi110 (1.3.0 (Build: 2651)) never shows MessageWaiting checked.  This did work until
a month ago or thereabouts.  I can tolerate it, but my wife can not.

RonR:
OBi voicemail checking is failing 100% of the time.

Obihai has been advised of the problem, but the only response so far is:

  Thanks for the report. We will look into it ASAP.

 -Obihai Support Team.

GeorgeObi:
Hi Just checking....  I just bought OBI110 and have SP1 and SP2 connected to google voice.
My home phone is panasonic Dect 6.0  http://service.us.panasonic.com/OPERMANPDF/KXTG6431-MUL.PDF

- I have tried to manually turn on the indicator by unchecking default and then checking the box next to Voice Services>SP1 Service>MessageWaiting and the panasonic phone starts flashing.

- Note that i i did not have to disable Auto Provisioning.  I thought i would have to as i made changes directly on the device and someone mentioned that the Web portal will overwrite these changes... maybe did not wait long enough or this part of the config on the device does not require disabling auto prov.

- Also, i noticed the device came from the manufacturer with the Default checked for the above MessageWiating switch (which is not in-line with the advice given in this thread.  Does it matter if it is checked to default as shipped or unchecked?)

- Also, note from the panasonic manual:  "You need to store the voice mail access number to activate the message alert feature for voice mail service.  "    Does this mean, if i ever get this feature to work automatically as it is supposed to, then it will only notify me on SP1 or SP2 but not both cause i can only store one VM # in the Panasonic phone?  I think not but just making sure.

RonR:
Quote from: GeorgeObi on January 16, 2012, 08:19:48 pm

I have tried to manually checking the box next to Voice Services>SP1 Service>MessageWaiting
and the panasonic phone starts flashing.


This proves the OBi is capable of turning your phone's Visual Message Windows Indication on and off. 

Quote from: GeorgeObi on January 16, 2012, 08:19:48 pm

Also, note from the panasonic manual:  "You need to store the voice mail access number to activate the message alert feature for voice mail service.  "    Does this mean, if i ever get this feature to work automatically as it is supposed to, then it will only notify me on SP1 or SP2 but not both cause i can only store one VM # in the Panasonic phone?  I think not but just making sure.


I don't believe you need to store a number in the Panasonic phone in order to work with the OBi.  Just enable MWIEnable & X_VMWIEnable on both SP1 and SP2.

GeorgeObi:
Quote from: RonR on January 16, 2012, 08:47:55 pm

Quote from: GeorgeObi on January 16, 2012, 08:19:48 pm

I have tried to manually checking the box next to Voice Services>SP1 Service>MessageWaiting
and the panasonic phone starts flashing.


This proves the OBi is capable of turning your phone's Visual Message Windows Indication on and off. 

Quote from: GeorgeObi on January 16, 2012, 08:19:48 pm

Also, note from the panasonic manual:  "You need to store the voice mail access number to activate the message alert feature for voice mail service.  "    Does this mean, if i ever get this feature to work automatically as it is supposed to, then it will only notify me on SP1 or SP2 but not both cause i can only store one VM # in the Panasonic phone?  I think not but just making sure.


I don't believe you need to store a number in the Panasonic phone in order to work with the OBi.  Just enable MWIEnable & X_VMWIEnable on both SP1 and SP2.



Thank you.
Note that it has been more than one hour and the voicemail indicator is still not working.  I assume it is the same for everyone or is this issue just affecting some users?

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