December 16, 2018, 07:01:25 pm *
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Author Topic: Can we please get a logical location for firmware files  (Read 3859 times)
volkswagner
Newbie
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Posts: 11


« on: August 03, 2018, 01:20:40 pm »

Why can't Obihai give us file locations?

Obi504vs seems to have broken GV implementation.
I get status connected but can't call out or receive.
Calling out gets 500 error.

I'm running    4.0.4 (Build: 5793)
Is there a later version that fixes GV?

Please, please, please act like a real manufacturer with real paying
customers.
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WelshPaul
OBi Phone Beta Tester
***
Posts: 417



« Reply #1 on: August 05, 2018, 06:00:24 am »

You're already running the latest firmware.

Have you tried downgrading?
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LingYang
Newbie
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Posts: 10


« Reply #2 on: August 06, 2018, 12:01:32 pm »

The latest and only FW at the moment that addresses the GV issues is 4.05 (build 5903EX), which support is not providing unless one pays a annual support. Ridiculous.  We (Obi5xx owners) need to band together to get them to release it to us. After paid $500+ and only a month or so past anniversary, it is unfair for the manufacture to hold me hostage unless I pay another ransom. BAD!
Why the other Obi200 forums have good folks volunteer putting their most current FWs online to benefit others?
Those of you who got the 4.05 b.5903EX from support.  We call on you to be kind to POST it here.  TIA.
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volkswagner
Newbie
*
Posts: 11


« Reply #3 on: August 07, 2018, 03:35:18 pm »

Mine is only six months old and I still can't get firmware.

They don't reply to support tickets at all, nor do the answer phone or return voicemail.

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LingYang
Newbie
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Posts: 10


« Reply #4 on: August 08, 2018, 03:14:26 am »

Totally unacceptable! Roll Eyes Angry
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