Getting Google Voice to work on my Obi212 in the UK
rattybetty:
Thank you for explaining that, drgeoff. I probably would not have found that without your help!
The software version is 3.2.2 (Build: 5898EX), which the link you shared suggests is up-to-date enough to support GV. When I look at the legacy GV pages, I don't see and mention of chat, so that also looks positive.
The good news is that I have now got a way of making Localphone to work, so there is plenty of light at the end of the tunnel, but I would prefer to use GV if at all possible.
Thanks you for taking the time to look into the issues I've been having.
drgeoff:
Quote from: rattybetty on August 05, 2018, 01:03:07 pm
Thank you for explaining that, drgeoff. I probably would not have found that without your help!
The software version is 3.2.2 (Build: 5898EX), which the link you shared suggests is up-to-date enough to support GV. When I look at the legacy GV pages, I don't see and mention of chat, so that also looks positive.
The good news is that I have now got a way of making Localphone to work, so there is plenty of light at the end of the tunnel, but I would prefer to use GV if at all possible.
Thanks you for taking the time to look into the issues I've been having.
OK, I think a complete reset of the OBi is not required. But I would suggest doing the bits of SteveInWA's instructions that include deleting GV from the OBi and reconfiguring them back on again.
A_Friend:
Quote from: drgeoff on August 05, 2018, 01:10:29 pm
OK, I think a complete reset of the OBi is not required. But I would suggest doing the bits of SteveInWA's instructions that include deleting GV from the OBi and reconfiguring them back on again.
In my very limited experience, I had trouble simply deleting GV from the OBi to reconfigure it. It needed to be deleted BOTH from the Portal and directly from the device, otherwise the Portal tried installing it on SP2. Sometimes, I ended up with it installed on both SP1 and SP2, which was a problem, because I was using SP2,3, and 4 for other carriers.
SO, if it won't hurt anything, it might save you some grief if you delete it from both ends before reinstalling.
rattybetty:
drgeoff and A_Friend, thank you both for taking the time to help me.
I followed SteveInWA's advice in full and reset my device and reinstalled GV. Unfortunately it has not fixed the GV problem.
I have decided to throw in the towel and use Localphone, which is now working perfectly. So we haven't been able to figure out why I can't use GV but I am able to make calls on my Obi212, which I couldn't when I came here. So I am very happy with the outcome!
Thanks again for your help.
All the best!
SteveInWA:
Quote from: A_Friend on August 05, 2018, 01:36:26 pm
Quote from: drgeoff on August 05, 2018, 01:10:29 pm
OK, I think a complete reset of the OBi is not required. But I would suggest doing the bits of SteveInWA's instructions that include deleting GV from the OBi and reconfiguring them back on again.
In my very limited experience, I had trouble simply deleting GV from the OBi to reconfigure it. It needed to be deleted BOTH from the Portal and directly from the device, otherwise the Portal tried installing it on SP2. Sometimes, I ended up with it installed on both SP1 and SP2, which was a problem, because I was using SP2,3, and 4 for other carriers.
SO, if it won't hurt anything, it might save you some grief if you delete it from both ends before reinstalling.
Nonsense. It is impossible for OBiTALK to configure a different SPx than the one you select. You can scour this forum's entire history to see that it's never happened. Whatever problems you had were self-inflicted by using both the portal and the local device configuration pages.
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