Anybody still use Vestalink,or are they gone?

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Angelc19:
Vestalink web site no longer seems to be functioning. There is no billing information on my account. I have tried contacting them by email and phone with no response. I am trying to port my numbers to Anveo but they want a copy of my latest invoice which is was on the website but no longer available.
Can my numbers be ported without an invoice or are my numbers lost?
Two of the three number still work for calls but the fax number seems gone.

Sam_from_CircleNet:
I don't know about VestaLink but if the numbers are still ringing through to you they are portable and there isn't any technical reason another VOIP provider couldn't move them for you. I'd suggest reaching out to Anveo support ASAP and letting them know your situation.

Thanks,
Sam

A_Friend:
Quote from: Angelc19 on August 06, 2018, 01:11:55 pm

Can my numbers be ported without an invoice or are my numbers lost?


Do you have any emails showing your relationship to the account?  If so, ask Anveo if they'll accept those as evidence.

Angelc19:
I am in trouble.
Anveo is asking for my account number which has been my phone numbers as far as I know.
Vestalink has removed all billing and account information from their website.
No answer to phone calls and emails.
If they close completely what happens, is their goverment help ?
Can my Number still be ported?
Thanks

Taoman:
Well I think you know Ryan Tilton's DJ address, right? Have you tried contacting him there?

help@djrt.com

Personally, I would take a hard look at porting to CircleNet (Sam_from_CircleNet). I'm pretty confident he would get the job done. If you're coming from Vestalink my guess is you'd be a whole lot more comfortable using CircleNet's web portal than trying to learn how to use Anveo's web portal and their call flows.

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