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Author Topic: Just make it work pls  (Read 204 times)
Redw00d
Jr. Member
**
Posts: 53


« on: August 07, 2018, 10:03:17 am »

not requesting any other features...

  I just want it to work..  to ring incoming calls, my Brand New Obi 202

is that asking too much? was asking for my money, too much?

thank you

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drgeoff
Hero Member & Beta Tester
*****
Posts: 3557


« Reply #1 on: August 07, 2018, 11:34:31 am »

It isn't asking too much but this is primarily a user to user forum and OBihai staff rarely participate here.  Your purchase included a year of support from Obihai/Polycom/Plantronics.  Ask them via the support channel - https://www.obitalk.com/info/support/supportTicketForm
« Last Edit: August 07, 2018, 11:38:22 am by drgeoff » Logged
Redw00d
Jr. Member
**
Posts: 53


« Reply #2 on: August 07, 2018, 12:15:53 pm »

It isn't asking too much but this is primarily a user to user forum and OBihai staff rarely participate here.  Your purchase included a year of support from Obihai/Polycom/Plantronics.  Ask them via the support channel - https://www.obitalk.com/info/support/supportTicketForm


Sigh... Support request form... not accepting my form, not taking my obi unit number...

but, thanks for the tip....

ok, form went thru.....
« Last Edit: August 07, 2018, 12:19:20 pm by Redw00d » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 4878



« Reply #3 on: August 07, 2018, 03:26:51 pm »

Since you keep spamming multiple threads, I am now spamming them with the same answer:

So:  there is currently a bug that Google has yet to isolate a root cause (there is an open ticket on it).

The fix is to transfer the Google Voice number back and forth from your desired/original Google account, to some other Google account, and then transfer it back again.  We don't know yet what error state this is fixing yet, but it seems to fix these problems.

See:  http://www.obitalk.com/forum/index.php?topic=14643.msg93013#msg93013
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Redw00d
Jr. Member
**
Posts: 53


« Reply #4 on: August 07, 2018, 06:11:41 pm »

Steve, pls, Don't take it personally... I'm... well

do you know the saying, Happy Wife, Happy Life... ?

so, try to Imagine my case... withOUT a phone, fairly long time, wife helps with Rescue animals from the Ca fires.. she has not been able to help, thus, she is Not happy...

I will try, Again, to switch google acounts, I am also working on a callcentric number...

if you too, are a Volunteer, I thank you for your time...

btw, I did put in a Support Request Form to Obi... haha, similar thing happened last time I tried... they responded with a different Obi number than I sent them, saying.. oh, we can't find it... Great customer support... sigh

I will keep at this, until it Works, thanks again, for your help
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Redw00d
Jr. Member
**
Posts: 53


« Reply #5 on: August 08, 2018, 09:50:28 am »

well, One thing my 'spamming' has done...

I have Risen from a 'newbie' to a.... Jr member! hahaha

soon, perhaps, I will become.. X-spert ?   (X = used to, spert, a small drip of water... Smiley
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SteveInWA
Hero Member & Beta Tester
*****
Posts: 4878



« Reply #6 on: August 08, 2018, 02:44:19 pm »

One of these two fixes has resolved the problem for every user so far.  I have nothing further to suggest, if yours doesn't work.

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076

http://www.obitalk.com/forum/index.php?topic=14643.msg93013#msg93013
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