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Author Topic: OBi200 setup with cable modem for google voice  (Read 1986 times)
Claire
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Posts: 1


« on: August 03, 2018, 12:58:48 pm »

I have an OBi200 and am trying to use it to connect to Google Voice. I used it in the past with a different internet provider. I have an ARRIS cable modem which requires a password.

The power light is blinking on the Obi200, I have all of the connections made. I get a dial tone, but the echo test gives me the message IP Address not available? Can't seem to get past this.
Any help appreciated..
« Last Edit: August 05, 2018, 05:40:21 am by Claire » Logged
drgeoff
Hero Member & Beta Tester
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Posts: 4300


« Reply #1 on: August 08, 2018, 01:44:14 am »

The power LED blinking means the OBi is not getting an IP address.  That's a fundamental step.  You won't get anywhere until that is resolved.

Please give full details of your network configuration including make and model numbers,
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sasuser
Newbie
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Posts: 9


« Reply #2 on: August 11, 2018, 03:25:00 pm »

I am having the same problem with my Obi200, and have tried numerous fixes that I've come across in the forum, but honestly i'm not sure i know what I'm doing. 
I connected the ethernet cable directly to the modem i have from Spectrum, an ARRIS TG1672G.
Multiple attempts to configure the device end up with a message, backing off TCP connection failed
I can get the IP when i call, but when i try the echo test there is silence.
Google voice is working, as all the calls made to the GV number are going to the linked cell phone - but i am unable to get the phone connected to the obi device to work.
Any suggestions are greatly appreciated!!!
Thanks
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drgeoff
Hero Member & Beta Tester
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Posts: 4300


« Reply #3 on: August 11, 2018, 03:42:03 pm »

I am having the same problem with my Obi200, and have tried numerous fixes that I've come across in the forum, but honestly i'm not sure i know what I'm doing. 
I connected the ethernet cable directly to the modem i have from Spectrum, an ARRIS TG1672G.
Multiple attempts to configure the device end up with a message, backing off TCP connection failed
I can get the IP when i call, but when i try the echo test there is silence.
Google voice is working, as all the calls made to the GV number are going to the linked cell phone - but i am unable to get the phone connected to the obi device to work.
Any suggestions are greatly appreciated!!!
Thanks
You are NOT having the same problem.  For example, Claire said that the echo test gives her an error message.  You say that it gives you silence.  Please start your own topic to avoid muddying the waters of this one.
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sasuser
Newbie
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Posts: 9


« Reply #4 on: August 11, 2018, 04:17:20 pm »

Apologies.  Would you offer a suggestion on what the topic should be? I've tried so many things - sometimes when i dial **9 222 222 222 i get silence but other times i get the message - the IP address is not available.
thanks!
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drgeoff
Hero Member & Beta Tester
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Posts: 4300


« Reply #5 on: August 11, 2018, 04:23:25 pm »

Apologies.  Would you offer a suggestion on what the topic should be? I've tried so many things - sometimes when i dial **9 222 222 222 i get silence but other times i get the message - the IP address is not available.
thanks!
Just give it some reasonably descriptive title and stop posting in this one.
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