Clueless- No incoming rings or dialtone
ChatIobi:
Yeah...odd that i see the thing flashing on incoming call.. all lights on...
I wonder if a reset and try again is in order... Of course if I remember how set it back up since be running beautifully for almost 3 years without a hiccup.
I have 2 phone lines- 1 copper and this VOIP... Phones work just fine on copper...
I have set up that the OBI feeds back into the house phone wires... I tested phones- all ok...on house wiring using other line back feed and all good.. So problem is isolated to the Obi.
So just odd that lights flashing- when phone rings.
drgeoff:
Quote from: ChatIobi on August 14, 2018, 09:57:43 am
Yeah...odd that i see the thing flashing on incoming call.. all lights on...
I wonder if a reset and try again is in order... Of course if I remember how set it back up since be running beautifully for almost 3 years without a hiccup.
I have 2 phone lines- 1 copper and this VOIP... Phones work just fine on copper...
I have set up that the OBI feeds back into the house phone wires... I tested phones- all ok...on house wiring using other line back feed and all good.. So problem is isolated to the Obi.
So just odd that lights flashing- when phone rings.
You have nothing to lose by a reset but I really doubt it will fix your problem*. For whatever reason part of the analogue phone interface circuitry is dead. The bit that produces about 50 volts DC for the phone talking path and the 80 volts or so AC to ring it. The digital stuff and the LED is powered by lower voltage circuitry that is still working. That's why the LED can flash on an incoming call. But when there is no incoming call and you take the phone off-hook the LED does not flash as it should?
*I never heard of anything fixing that status page of blanks except a replacement OBi. :(
The power outage is probably not a coincidence. Power conversion circuits that are slowly failing often manage to keep going while they have input power but die completely when restarted after an interruption.
A_Friend:
Quote from: ChatIobi on August 14, 2018, 09:57:43 am
I wonder if a reset and try again is in order... Of course if I remember how set it back up since be running beautifully for almost 3 years without a hiccup.
I have 2 phone lines- 1 copper and this VOIP... Phones work just fine on copper...
You're lucky in one sense, that the brains of the unit are still alive. You can back up your settings to a local file to help in setting up either that unit after a reset, or more likely, the replacement unit. And, you can also cut and paste all the customized routes and dial plans to a text file.
So, just to be clear, please confirm... Plugging a phone directly in to Phone 1, and sequentially to Phone 2, with nothing else plugged in to the other port, is just a dead line with no dial tone?
ChatIobi:
Many thanks to all.. will try the reset..but guess... I will let it RIP...
Ahhh only the good die young....
@A_Friend.. Yes that is correct... Plugging a phone in phone1 and phone2 nothing happens no dial.. just dead no dial tone..
I did take the obi and tried to reset and see if anything magical would happen...and after dropping device and trying to add...still same thing.. Nadda...
Dead silence when plug working phone into the device.
Just with the recent polycom and such.. just worried about buying 202 again- if will be obsolete soon..
A_Friend:
Quote from: ChatIobi on August 14, 2018, 11:24:48 am
Just with the recent polycom and such.. just worried about buying 202 again- if will be obsolete soon..
First of all, if you're only planning to use one telephone line, you only need the 200.
Second of all, as long as there are multiple SIP ITSPs out there, the device will never be completely obsolete. If you're determined only to use GV for free forever, that's another issue which isn't in any of our controls.
When you do buy another ATA, of whatever brand or flavor, if you intend to hook it back into your house wiring, do yourself a favor. Buy a power strip with a surge protector that has RJ-11 jacks to protect your phones. Maybe something like this: https://www.amazon.com/APC-Protection-SurgeArrest-Performance-P11VT3/dp/B0012YLTR6/
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