Google Voicemail not working as the active voicemail. How can I fix?
ilovepancakes95:
I don't think Google Voicemail is working right with my device. Basically, I want people to call my Google Voice number, and it rings my obihai phone, but when I don't answer or reject the call, I want the caller to be picked up by my Google Voicemail, NOT the built in voicemail. That way when they leave a voicemail, I get it on my cell through GV app, with transcription, etc... all in one place since I have my cell phone itself setup to use GV voicemail now.
How can I fix this?
drgeoff:
What "built-in voicemail"?
ilovepancakes95:
Maybe it isn't "built-in", I'm not sure, this is my first device. But after I don't answer a call on the Obi device, the call just ends, a voicemail never picks up. So I assumed there was a built in voicemail that I just didn't setup yet and that is why it drops. But either way, Google voicemail does not answer for ignored or rejected calls.
Also, when I have the obihai device checked as a forwarding option in Google Voice's website, my cell phone, which is also checked as call forwarding option doesn't ring anymore when someone calls Google Voice number. Does this have to do with it maybe? Shouldn't my cell and any other phones I have linked to GV ring in addition to my now added obihai device?
drgeoff:
Quote from: ilovepancakes95 on August 14, 2018, 09:19:12 am
Maybe it isn't "built-in", I'm not sure, this is my first device. But after I don't answer a call on the Obi device, the call just ends, a voicemail never picks up. So I assumed there was a built in voicemail that I just didn't setup yet and that is why it drops. But either way, Google voicemail does not answer for ignored or rejected calls.
Also, when I have the obihai device checked as a forwarding option in Google Voice's website, my cell phone, which is also checked as call forwarding option doesn't ring anymore when someone calls Google Voice number. Does this have to do with it maybe? Shouldn't my cell and any other phones I have linked to GV ring in addition to my now added obihai device?
No OBi device has voicemail.
Yes the other linked devices should ring. If they do not it is purely a GV problem and no fiddling with the OBi's configuration will make them. Check your settings at voice.google.com that you have ticks against the other forward destinations.
ilovepancakes95:
OK, cool, so then how is Google Voicemail with ObiHAI supposed to work? It just should automatically use it when I don't answer? Weird it doesn't, it just rings and then instead of voicemail picking up the call drops, like there is no voicemail.
And, I definitely have ticks on my other linked phones for calling, but as soon as I uncheck the OBI device on that google voice website, then all my other phones ring again when someone calls the GV number.
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