Google Voicemail not working as the active voicemail. How can I fix?
ilovepancakes95:
Quote from: SteveInWA on August 16, 2018, 08:00:47 pm
Yes and no.
If you link a standard 10-digit forwarding phone number, such as your cell phone number, then you need to program THAT number to use Conditional Call Forwarding, to send busy or unanswered calls back to your inbound Google Voice phone number. Each mobile carrier has different commands to do this. The feature is provided by your mobile carrier, not by Google Voice, nor via your OBi. You must not try to set this on the OBi device.
If you link an OBiTALK device, then no, you do not program that device to use CCF. If you tried to do that, then it would explain this mess. Google Voice will properly take care of VoIP device call handling on its own.
OK finally had time to try out your suggestion about new google account. Also, I do not have any sort of call forwarding enabled. So, now if an unrelated user calls my GV number, my obi phone rings, but instead of letting caller being able to leave message and GV playing voicemail prompt.... the caller gets a busy signal. It actually sounds slightly faster than a normal busy signal so I don't know if that is a different type of tone or just a regular busy signal?
SteveInWA:
You have some sort of call forwarding loop set up. I can't tell from your posts where that loop exists, but the likely culprit is a linked forwarding phone number.
ilovepancakes95:
Hmm... On my original setup I had my cell phone linked in addition to my obi device, but I wasn't calling the GV number from cell I was calling the GV number from an unrelated landline. Either way, once I tried a new Google Account I don't even have my GV number forwarding to my cell though.... I only have the obi device checked off on the legacy GV settings page so obi is only phone that rings.
SteveInWA:
Quote from: ilovepancakes95 on September 10, 2018, 05:02:53 pm
Hmm... On my original setup I had my cell phone linked in addition to my obi device, but I wasn't calling the GV number from cell I was calling the GV number from an unrelated landline. Either way, once I tried a new Google Account I don't even have my GV number forwarding to my cell though.... I only have the obi device checked off on the legacy GV settings page so obi is only phone that rings.
Link a real 10-digit US telephone number to the Google Voice number. Unplug the OBi. Test. What happens, in detail, with calling?
ilovepancakes95:
To confirm before linking number and testing that, only unplug obi device or also uncheck it from legacy page?
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