Google Voicemail not working as the active voicemail. How can I fix?
SteveInWA:
Sorry, but I am out of ideas. There has never been a case where Google Voice forwards a call to a phone number, and rings that number for 40 seconds. It should give up after 25 seconds and take the message. There is something fishy about your forwarding phone number; I just can't figure out what it is via a forum conversation.
ilovepancakes95:
I can tell it is something bizarre. What I just noticed is, if I checked the call screening option to "On" where I would have to hit 1 when picking up to connect, everything works perfectly! Callers get through to voicemail if I don't pickup and if I do pickup, I hit 1 and it connects to them. My cell phone also rings in addition to my Obi device.
Also, if I turn call screen off, back to original issue right.... but if I uncheck the Obi device, everything works fine, of course Obi device doesn't ring then but linked phone and voicemail on GV number go back to normal. So it seems something about the Obi device being active on the account is messing it up.
SteveInWA:
Leave call screening activated. Problem solved.
ilovepancakes95:
Yeah I was afraid it would come to that, as I would rather not have to hit 1 each time especially since when I pickup the prompt doesn't even play half the time so can't tell if call is connected... BUT it is better than nothing. Thanks for all your help here....
dboling:
It's probably an issue with GV as GV groups and circles doesn't seem to work correctly either.
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