The number you dialed, has not received a response from the service provider?
SteveInWA:
Quote from: LTN1 on August 22, 2018, 08:08:11 am
Quote from: SteveInWA on August 21, 2018, 08:27:23 am
Ok, since I am such a swell guy, and you have been given so much BS advice about your issue, I discussed this with a friend who is using an LTE modem with Google Voice on his OBi. As I pointed out earlier, your hotspot is periodically dropping the connections. Why? Because it's designed to save power, and to save LTE bandwidth.
By contrast, if you switch to a fixed-location, AC-powered, always-on LTE modem, your connection won't drop, as proven by my friend's testing.
This is what he's using: https://www.netgear.com/home/products/mobile-broadband/lte-modems/LB1120.aspx
Very kind of you, Steve, to contribute to an OP who seemingly would rather have people pull answers out of their asses that lead nowhere. While he may not care for more accurate answers, I do have a follow up question on these types of LTE modems. Isn't there likely a configuration in each modem where you can bypass the power saving mode and keep it awake all the time? Of course, none of this has to do with the OBi but it would be interesting to know. For example, on my cable modem (SBG6580), I used to have wireless internet dropping all the time until I went to the WMM QoS parameters and turned off WMM Support, No-Acknowledgement and Power Save Support.
Unlike the compulsive answer-bot, I don't like to guess or speculate on how things work, that I don't personally own, or I can find authoritative sources of information.
All I know is: the battery-operated, portable hotspots are not designed for continuous connection, as required for VoIP. If there is some setting for the device that essentially tells it to stay on all the time, that would be in the device's user guide. By contrast, my buddy, who is also a long-time Google Voice expert, owns the Netgear device linked above, and the key difference is that it is a fixed-location, AC-powered LTE MODEM. It is specifically designed to be working all the time. It is a known-working solution.
dboling:
I'm new here and don't own an OBI* yet. I'm looking at a obi202 or obi210, maybe both still researching and deciding.
If I was Bob, I would do the following.
As the obi200 worked as it should on a good hardwired internet connection. Take the obi200 and place it on a good hardwired connection to test it, even if he needs to go to a friend house to do it. If the obi200 works as it should, then that shows the obi200 just doesn't like the hotspot.
If it still has the same issue then there might be a problem with the obi200. If it is possible to re-flash the obi200 firmware, I might start by backing up the configs and re-flashing the obi200. But even before I re-flashed the obi200, I would check that the power supply is supplying the proper voltage and amperage to the obi200. Bad power supplies can create all kind of issues.
B0b.:
Quote from: SteveInWA on August 21, 2018, 08:27:23 am
Ok, since I am such a swell guy, and you have been given so much BS advice about your issue, I discussed this with a friend who is using an LTE modem with Google Voice on his OBi. As I pointed out earlier, your hotspot is periodically dropping the connections. Why? Because it's designed to save power, and to save LTE bandwidth.
By contrast, if you switch to a fixed-location, AC-powered, always-on LTE modem, your connection won't drop, as proven by my friend's testing.
This is what he's using: https://www.netgear.com/home/products/mobile-broadband/lte-modems/LB1120.aspx
Thank you, Steve. I will order the LB1120 soon.
B0b.:
Quote from: SteveInWA on August 22, 2018, 05:29:18 pm
Quote from: LTN1 on August 22, 2018, 08:08:11 am
Quote from: SteveInWA on August 21, 2018, 08:27:23 am
Ok, since I am such a swell guy, and you have been given so much BS advice about your issue, I discussed this with a friend who is using an LTE modem with Google Voice on his OBi. As I pointed out earlier, your hotspot is periodically dropping the connections. Why? Because it's designed to save power, and to save LTE bandwidth.
By contrast, if you switch to a fixed-location, AC-powered, always-on LTE modem, your connection won't drop, as proven by my friend's testing.
This is what he's using: https://www.netgear.com/home/products/mobile-broadband/lte-modems/LB1120.aspx
Very kind of you, Steve, to contribute to an OP who seemingly would rather have people pull answers out of their asses that lead nowhere. While he may not care for more accurate answers, I do have a follow up question on these types of LTE modems. Isn't there likely a configuration in each modem where you can bypass the power saving mode and keep it awake all the time? Of course, none of this has to do with the OBi but it would be interesting to know. For example, on my cable modem (SBG6580), I used to have wireless internet dropping all the time until I went to the WMM QoS parameters and turned off WMM Support, No-Acknowledgement and Power Save Support.
Unlike the compulsive answer-bot, I don't like to guess or speculate on how things work, that I don't personally own, or I can find authoritative sources of information.
All I know is: the battery-operated, portable hotspots are not designed for continuous connection, as required for VoIP. If there is some setting for the device that essentially tells it to stay on all the time, that would be in the device's user guide. By contrast, my buddy, who is also a long-time Google Voice expert, owns the Netgear device linked above, and the key difference is that it is a fixed-location, AC-powered LTE MODEM. It is specifically designed to be working all the time. It is a known-working solution.
My OBi200 seems to work well with the Netgear LB1120. I have been using it for a week and have not received the error message since switching the modem. I noticed the Netgear modem isn't getting as strong of a signal, so the internet speed is slower, but at least the phone works consistently now.
Thank you for your help in recommending a different modem.
SteveInWA:
Good news! Thanks for circling back with the result.
RE: signal strength, I'd try moving the box around - trying different compass orientations and sliding the box around a few inches at a time. This might enable it to pick up a stronger signal. Otherwise, as long as it gets any stable signal at all, it should work with VoIP.
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