The number you dialed, has not received a response from the service provider?
ShazamInForum:
To psuPete,
Did you update to the latest firmware version for your OBi device? http://www.obitalk.com/forum/index.php?topic=13484.msg97742#msg97742
Sign into that Gmail inbox (same Google Voice Gmail), test outgoing calls by "Make a Call" (handset icon) at bottom-left, within your Gmail email inbox. Call your cell phone number or someone's cell phone number. Are you able to call out? (Works best if you use Chrome browser on a pc).
If you can call out in your Gmail inbox then do same call out at the phone connect to your OBi device. Are you able to call out from there?
Good luck!
psuPete:
Usually I just check the OBi dashboard for the device to see if there are any action items.
Previously (and still) I have OBi configured System Mangement / Auto Provisioning with this fw:
http://www.obihai.com/firmware/OBi-latest.fw
Is "latest" something that I should not be using?
Pete
ShazamInForum:
From this link I've provided http://www.obitalk.com/forum/index.php?topic=13484.msg97742#msg97742
The firmware version should be 3.2.2 build 5921EX (http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw)
Your link http://www.obihai.com/firmware/OBi-latest.fw gave us page with "404 Not Found!".
We suggest upgrading instead and test your calls again.
Good luck!
psuPete:
Thank you
Just did so and time will tell if this intermittant situation is resolved.
wspalding:
This started happening to me after I changed my gmail login password. What was weird about it was that the problem would go away for a short period of time (a day or so) after a device reboot. Anyhow, after updating my Google credentials on the ObiTalk website the problem went away. I no longer have the problem.
I had read a post that said I needed to reset my Google credentials on the OBiTalk site, and when I asked "How do I do that?" I got the following reply from a Google Platinum Product Expert named Bluescat.
OBiTALK devices act as SIP VoIP clients, in the same was as the Google Voice website, and the Android and iOS Google Voice apps. To do so, the devices need your permission to access the Google Voice SIP VoIP service. Once you identify the correct Google/Gmail account that holds your Google Voice number, the procedure then exchanges secure authorization tokens from Google, with the device.
Describing how to set up an OBiTALK device is out of scope for this forum. If you already set one up to use a Google account, and it is not working, or you changed Google accounts, then:
Use a laptop or desktop computer's web browser, not a phone or tablet. If you're using Firefox, press Ctrl-Shift-P to open a private browsing window, or press Ctrl-Shift-N if you're using Google Chrome Browser or Safari. In that private/incognito window,Sign into the one, and only one Google/Gmail account that holds your Google Voice number. Go here: https://voice.google.com/settingsConfirm that you see your inbound Google Voice phone number at the top of the page. If not, then this is either the wrong Google account, or you don't have a Google Voice number. Find the right account.Leave this browser tab open. Press Ctrl-T to open another incognito/private tab. In this tab, sign into your OBiTALK device configuration dashboard, here: http://www.obitalk.com/obinet/pg/obhdevClick on your device, then click on the Service Provider (SPx) that you are using with Google Voice.On the next page, click the link to the right of "Replace Google account credentials", and follow the instructions. When it asks your permission to use your Google account, make sure it displays the same, correct Gmail address you are using in the first browser tab.Wait for the procedure to finish. You're done.
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