GV on Obi 1062 unreliable
billsimon:
My Obi 1062 with two Google Voice accounts has recently become unreliable. Firmware is 5.1.11, 4858EX.1311. Every day for the past four days, at some point in the day, the line keys turn orange and the service is unavailable. Status shows "Connect Failed: 404 Not Found (server=64.9.243.108". The only solution is a reboot of the phone.
My hunch is that this is a problem with Google Voice and not the phone itself, but I don't know.
SteveInWA:
Hi Bill!
Are you, by chance, using a Google WiFi system?
N7AS:
HI Bill,
I have an OBi1032 with the same firmware as yours with no problem.
On a side note, I have MOH setup with a sip uri via Anveo. When I test it from and to a GV number, I put myself on hold and nothing, then my OBi1032 reboots.
When trying it again from and to sip accounts, I don't get my MOH file I created but some generic music. The sip accounts are from a Localphone account to a future-nine account.
When I put in an(jazz) for the MOH it works from GV to GV but generic music from the before mentioned sip accounts.
Would you have any ideas what's happening?
billsimon:
Quote from: SteveInWA on August 18, 2018, 04:25:59 pm
Hi Bill!
Are you, by chance, using a Google WiFi system?
No. Just a generic wifi on cable internet.
More info: One of the accounts also appears on my Android phone and is in the GV Wifi Beta program. The other account is not. Neither of the accounts is participating in any Asterisk-related interop testing/experimenting.
For some time, I only had one GV account on the phone. I don't recall having this problem then. When I added the second GV account, it was fine for a while, until about four days ago as I mentioned.
SteveInWA:
The reason I asked, is that looking up the IP address you posted returns "Google WiFi", which doesn't sound right to me, if you aren't using a Google WiFi mesh router system. There is a known issue (ironically) with that hardware not working properly with Google Voice in some situations.
If all of the line key LEDs turn amber, then, perhaps, your phone has lost its network connection, not just one of the SPs. This same behavior can be simulated by powering off your router and waiting a while.
Also, when the LEDs turn amber, wait about 10 minutes, then look at the device status on the OBiTALK dashboard. If it has a red "Offline" message, vs. just an error next to the SPx, then that's another sign that the entire device lost its connection.
I'd suggest experimenting by removing the OBiWiFi connection and plugging in an Ethernet cable.
Navigation
[0] Message Index
[#] Next page