No dial tone on port 2

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Soulcommander:
Did the factory reset according to the online Obihai instructions that happen to be a little different than was in the manual I have for my unit.....BUT the problem still exists.  I have only had the 202 since the first of Feb 2016 can't beleive that I have had a port die already...………..
Looks Like I will be buying another from Amazon.
Unless you can think of another idea?

drgeoff:
Quote from: Soulcommander on August 25, 2018, 01:38:25 pm

Did the factory reset according to the online Obihai instructions that happen to be a little different than was in the manual I have for my unit.....BUT the problem still exists.  I have only had the 202 since the first of Feb 2016 can't beleive that I have had a port die already...………..
Looks Like I will be buying another from Amazon.
Unless you can think of another idea?

Did you listen for dial tone on PHONE2 port before connecting the ethernet cable after the reset?  And did the PHONE1 LED still flash incorrectly before connecting the ethernet cable after the reset?

Assuming yes, after putting the 202 back on your dashboard, use the Expert mode and click on Status, then on PHONE Status.  Report all the info there.

A_Friend:
Quote from: Soulcommander on August 25, 2018, 01:38:25 pm

Looks Like I will be buying another from Amazon.
Unless you can think of another idea?


IF you're handy, own screwdrivers, a soldering iron, and a magnifying glass, and don't care if you break anything worse than it already is...

You MIGHT want to open the unit up and have a close look at the board where the Phone 2 port is soldered on.  Look for cracks in the traces and cold solder joints.  Also, inspect the connector carefully for bent/stuck contacts, debris, etc.

We read here a couple weeks ago about someone who may have had a static surge in his house phone wiring.  While it was plugged into one port, both ports ended up dead, without affecting the microprocessor, memory or ethernet side of the unit.  While I'm maybe reading too much into that, it suggests that both ports are sharing at least one chip.  So, if one port on your unit is still working, maybe it's not an electronics failure, just something mechanical/electrical?  Might be worth a look if you're the handy type.  Otherwise, leave it alone.  It's perfectly functional as an Obi200 and you might find a use for it somewhere else.

SteveInWA:
Quote from: A_Friend on August 25, 2018, 03:52:09 pm

Quote from: Soulcommander on August 25, 2018, 01:38:25 pm

Looks Like I will be buying another from Amazon.
Unless you can think of another idea?


IF you're handy, own screwdrivers, a soldering iron, and a magnifying glass, and don't care if you break anything worse than it already is...

You MIGHT want to open the unit up and have a close look at the board where the Phone 2 port is soldered on.  Look for cracks in the traces and cold solder joints.  Also, inspect the connector carefully for bent/stuck contacts, debris, etc.

We read here a couple weeks ago about someone who may have had a static surge in his house phone wiring.  While it was plugged into one port, both ports ended up dead, without affecting the microprocessor, memory or ethernet side of the unit.  While I'm maybe reading too much into that, it suggests that both ports are sharing at least one chip.  So, if one port on your unit is still working, maybe it's not an electronics failure, just something mechanical/electrical?  Might be worth a look if you're the handy type.  Otherwise, leave it alone.  It's perfectly functional as an Obi200 and you might find a use for it somewhere else.


You have become such a f-ing PITA with your compulsive mansplaining answers, with no actual knowledge of how things work.  People do not need your speculation and guesses.

OBiTALK devices are a textbook example of modern, modular engineering, using functional blocks that communicate  with each other.  There are no user-serviceable parts inside, and no, there are no "cracks" or "cold solder traces".  There aren't people with green eyeshades and soldering irons manually making these things.  Automated wave soldering machines do it perfectly.

The device consists of a custom, ARM-based "system on a chip" (SoC), a flash memory chip, RAM, and a SLIC (Subscriber Line Interface Circuit) module.  There are a small number of discrete components.  The SLIC is a complete, large-scale integrated solution that includes its own DC power converter, microcontroller and interfaces to the SOC and to the analog phone jack(s).  The SLIC is a FCC-registered device.  There are no discrete components that you can unsolder and replace yourself (unless you have the expensive equipment to do SMT device removal and replacement).

Given the SoC is alive and well, the only possible failure modes are permanent damage to the SLIC module or, as DrGeoff points out, possibly bent pins on the phone jack(s).

A_Friend:
Quote from: SteveInWA on August 25, 2018, 04:40:03 pm

Given the SoC is alive and well, the only possible failure modes are permanent damage to the SLIC module or, as DrGeoff points out, possibly bent pins on the phone jack(s).


The ONLY possible failures?  What about stress from abuse, like tripping over a phone cord and bouncing the unit?

Stuff breaks.  His unit is broken.  You think the SLIC just half-died on its own?  While it may be possible, it's no more so than the jack getting wrenched off the board, or a bit of debris stuck in the jack.

I'm sorry a bit of semi-informed speculation bugs the heck out of you, but in the absence of a definitive answer, that's all there is.  SoulCommander asked if there was ANYTHING he could do.  You don't think he deserves an answer, fine.  I did.

As one of my favorite columnists says, "It's only advice, not binding arbitration."

And for the record, my wife's Google Nexus tablet suffered a similar fate.  The charge jack (a micro-usb) got stressed and one conductor popped free of the board.  Yes, surface mount, but a cold solder joint nonetheless, and easily fixed once found.  And fixed with an ordinary pencil-tip soldering iron.  That tablet cost 6 times what an Obi202 goes for and is built with the same technology.  The Obi202 is a HECK of a lot easier to get apart than that tablet was. 

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