No dial tone on port 2
Soulcommander:
Quote from: drgeoff on August 25, 2018, 01:55:13 pm
Quote from: Soulcommander on August 25, 2018, 01:38:25 pm
Did the factory reset according to the online Obihai instructions that happen to be a little different than was in the manual I have for my unit.....BUT the problem still exists. I have only had the 202 since the first of Feb 2016 can't beleive that I have had a port die already...………..
Looks Like I will be buying another from Amazon.
Unless you can think of another idea?
Did you listen for dial tone on PHONE2 port before connecting the ethernet cable after the reset? And did the PHONE1 LED still flash incorrectly before connecting the ethernet cable after the reset?
Assuming yes, after putting the 202 back on your dashboard, use the Expert mode and click on Status, then on PHONE Status. Report all the info there.
I did and there was no tone...…
Here is what you requested....
Port Status
Parameter Name
Value
OBiTALK
Settings
State
On Hook
LoopCurrent
0 mA
VBAT
57 V (11.8 V)
TipRingVoltage
45 V
LastCallerInfo
'3193933655' 13193933655
Port Status
Parameter Name
Value
OBiTALK
Settings
State
Off Hook
LoopCurrent
20 mA
VBAT
14 V
TipRingVoltage
1 V
LastCallerInfo
--
Soulcommander:
Quote from: SteveInWA on August 25, 2018, 04:40:03 pm
Quote from: A_Friend on August 25, 2018, 03:52:09 pm
Quote from: Soulcommander on August 25, 2018, 01:38:25 pm
Looks Like I will be buying another from Amazon.
Unless you can think of another idea?
IF you're handy, own screwdrivers, a soldering iron, and a magnifying glass, and don't care if you break anything worse than it already is...
You MIGHT want to open the unit up and have a close look at the board where the Phone 2 port is soldered on. Look for cracks in the traces and cold solder joints. Also, inspect the connector carefully for bent/stuck contacts, debris, etc.
We read here a couple weeks ago about someone who may have had a static surge in his house phone wiring. While it was plugged into one port, both ports ended up dead, without affecting the microprocessor, memory or ethernet side of the unit. While I'm maybe reading too much into that, it suggests that both ports are sharing at least one chip. So, if one port on your unit is still working, maybe it's not an electronics failure, just something mechanical/electrical? Might be worth a look if you're the handy type. Otherwise, leave it alone. It's perfectly functional as an Obi200 and you might find a use for it somewhere else.
[/quote
Given the SoC is alive and well, the only possible failure modes are permanent damage to the SLIC module or, as DrGeoff points out, possibly bent pins on the phone jack(s).
No bent pins.....
The non working port is plugged into the house wiring. Century link told me the wired were not connected at the post but when I looked at the box on the house I saw the wires that are underground leading to the phone companies post were connected at the house. I Unconnected them to be on the safe side although it has been like this for a long time without any issues. The working plug is hooked up to a wireless phone base.
Soulcommander:
Sorry to post yet another question....But If I do have to end up replacing the obi 202 what if anything do I have to do with the Obion software on my cell that has the Original Obi # ???? will the Obion software automatically pick that up from my email etc and put in the new Obi #? I am referring to the number each Obi has on the box itself. Thanks again for your expert help!
drgeoff:
Were those Status readings taken with nothing plugged in to both PHONE1 and PHONE2 sockets?
And you did not answer my question about PHONE1 LED flashing.
Soulcommander:
Quote from: drgeoff on August 27, 2018, 02:06:00 pm
Were those Status readings taken with nothing plugged in to both PHONE1 and PHONE2 sockets?
And you did not answer my question about PHONE1 LED flashing.
Yes also phone 1 was still flashing...……
And these reading are with both ports with phones plugged in
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