No dial tone on port 2

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drgeoff:
Quote from: Soulcommander on August 23, 2018, 05:23:22 pm

First port 1 and 2 were solid for a few seconds then port 1 started a steady flash every second just like before and yes both ports were unplugged. Port 2 the non dial tone port stayed solid green.



Visually check the two PHONE sockets for bent or broken pins. If nothing obviously wrong, unplug the ethernet connection of the OBi then do a hardware reset and do not reconnect the ethernet. Repeat previous test. If PHONE1 LED still flashing I think you have a hardware fault in the 202.

Soulcommander:
Sorry how do you perform a hardware reset and what will this actually do to my settings if anything?

A_Friend:
Quote from: Soulcommander on August 23, 2018, 05:50:37 pm

Sorry how do you perform a hardware reset and what will this actually do to my settings if anything?


There are a couple of ways.  The easy way is to key in ***, 8, 1 from the attached phone.  There's also a manual reset button you can press with a paper clip for 10 or 15 seconds.

The hardware reset scrubs every setting to factory new-out-of-the-box condition.  The only thing it doesn't do is roll back your firmware.

drgeoff:
Quote from: A_Friend on August 24, 2018, 04:45:40 pm

The hardware reset scrubs every setting to factory new-out-of-the-box condition. 

More accurately:

A hardware reset does not put every setting back to as they were on that particular box when it was manufactured.  Nor does it put everything to the state they are on a new box being manufactured at the instant of the reset.

What it does do is reset all the configuration parameters to the default values for the version of firmware that is on the box at the time of the reset.

Soulcommander:
I am assuming here that I also need to delete the device here on obitalk dashboard area too?  So after the reset do I just go about setting it up as if I just bought it?

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