Google Voice Set-Up
LTN1:
Quote from: martinsmithson on August 27, 2018, 05:59:26 am
Quote from: SteveInWA on August 27, 2018, 12:26:25 am
You are not understanding how Google Voice works on your OBi device.
Google Voice is a service, just like Gmail, Calendar, Docs, Maps, etc. All Google services belong to (are assigned to) a Google Voice account. Google Voice, by itself, has no username and password, it is simply something that is accessed once you sign into the Google account.
When you set up Google Voice on an OBiTALK device, say, on SP1, you go through the procedure you described. The goal of the procedure is to give OBiTALK permission to access just the Google Voice service on a given Google/Gmail account. The email address and password you enter are on a Google website, not OBiTALK. This permission is for the service on the account; whatever Google Voice telephone number that happens to be assigned to that account will be used.
So, you need to go figure out which of your Google/Gmail accounts holds which Google Voice phone number. You then need to configure your desired SP1--SP4 slots to use the various accounts. When you do that, you must pay close attention to what you are doing, because Google allows multiple accounts to be signed into the same web browser at the same time. So, you could accidentally select the wrong account -- look closely at the Gmail address it displays.
In conclusion: there is nothing broken. There is nothing that Polycom needs to fix. It's operator error.
GO AWAY, SteveInWA. GO FAR FAR FAR AWAY.
I have been using OBihai devices for years and have described the problem precisely - unlike your generic and self-indulgent pontifications.
I have changed Google Voice numbers multiple times over the years on OBi202, and OBi100, and the newest OBi200 in the EXACT METHOD described.
This is NOT operator error.
GO AWAY, SteveInWA. GO FAR FAR FAR AWAY.
GO AWAY, SteveInWA. GO FAR FAR FAR AWAY.
GO AWAY, SteveInWA. GO FAR FAR FAR AWAY.
I suggest you not respond with repetitious phrases if you want to engage in a troubleshooting discussion...it gives you the appearance, at least to some, that you aren't all mentally there.
State your case calmly and post as many screenshots if you can. If the OBi forum isn't allowing the attachments of screenshots, perhaps post them elsewhere with a link in your reply so we can see exactly what you are trying to portray.
martinsmithson:
Quote from: LTN1 on August 27, 2018, 06:09:21 am
I suggest you not respond with repetitious phrases if you want to engage in a troubleshooting discussion...it gives you the appearance, at least to some, that you aren't all mentally there.
State your case calmly and post as many screenshots if you can. If the OBi forum isn't allowing the attachments of screenshots, perhaps post them elsewhere with a link in your reply so we can see exactly what you are trying to portray.
YOU POINT IS RECOGNIZED CONDITIONALLY IF AND ONLY IF YOU ALSO RECOGNIZE SteveInWA's RESPONSES REPRESENT HARASSMENT AND EXACERBATION . . . WHY . . . BECAUSE IT IS SteveInWA WHOM IS "...not understanding how Google Voice works..." ON THIS "...OBi device" AND YET HE BELIEVES HIS UNDERSTANDING IS CORRECT AND NO MATTER WHAT I DESCRIBE (however precise) I DO NOT UNDERSTAND AN IOTA . . . ACCORDINGLY, TO USE YOUR WORDS, IMO, SteveInWA MAY NOT BE "...all mentally there."
martinsmithson:
Quote from: LTN1 on August 27, 2018, 06:09:21 am
>> SNIP DERISION <<<
>> SNIP SNIP SNIP SNIP SNIP post as many screenshots if you can. If the OBi forum isn't allowing the attachments of screenshots, perhaps post them elsewhere with a link in your reply so we can see exactly what you are trying to portray.
Interestingly, LTN1, while you were commenting, I was completing annotations on several screen shot captures that correspond to the precise details I added in my second reply to which SteveInWA concluded, "...there is nothing broken. There is nothing that Polycom needs to fix. It's operator error."
SCREEN SHOT IMAGES FOLLOW
0 - GOOGLE VOICE SETUP @ https://www.google.com/voice FOR "EXISTING OBi200 SP1 ACCOUNT"
(verified - CONFIGURATION PRIOR TO EXECUTING OBi200 "Replace Google Account Credentials")
1 - GOOGLE VOICE SET-UP
2 - GOOGLE VOICE SET-UP
3 - GOOGLE VOICE SET-UP
4 - GOOGLE VOICE SET-UP
5 - GOOGLE VOICE SET-UP
6 - GOOGLE VOICE SET-UP
7 - GOOGLE VOICE SET-UP
8 - GOOGLE VOICE SET-UP
9 - GOOGLE VOICE SET-UP (confirmed - Configuration has been uploaded successfully)
10 - GOOGLE VOICE SET-UP (confirmed - Configuration has been uploaded successfully)
11 - GOOGLE VOICE SETUP @ https://www.google.com/voice FOR "REPLACED CREDENTIALS OBi200 SP1 ACCOUNT"
(verified - CONFIGURATION AFTER EXECUTING OBi200 "Replace Google Account Credentials"
where OBi SYSTEM STATES "Configuration has been uploaded successfully)"
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