OBi200 partial ring
Roland_Des:
Just moved to a new house and brought over the OBi200. The previous owners had the house wired for phone line and connected through the cable provider VOIP service.
When I connect the OBi200 to the phone lines in the house and call comes in, it tries to ring and cuts off, it will continue to do that for every ring. If I pick up than the line connects fine and I can also make calls fine. I believe the phone line is connected to the water meter and the security system and only one cordless phone base. If I connect the phone directly to the OBi than it works fine as it should. Any thoughts on what the issue could be?
A_Friend:
Sounds like the line is overloaded and the Obi isn't putting out enough ring current for your ringer. Besides the water meter and security system, are there any other phones plugged in?
Have you tried another telephone?
Here's a lame workaround: replace the Obi200 with an Obi202, plug your phone into one port and the house wire into the other, and have them both share the same SP, which can ring both ports.
Nominally, an Obi200 or 202 phone port can handle 5 "Ringer Equivalents." Check your systems to see how much they supposedly draw. If it adds up to less than 5, and nothing else is broken, it might be your phone.
SteveInWA:
Quote from: A_Friend on August 28, 2018, 10:36:54 am
Sounds like the line is overloaded and the Obi isn't putting out enough ring current for your ringer. Besides the water meter and security system, are there any other phones plugged in?
Have you tried another telephone?
Here's a lame workaround: replace the Obi200 with an Obi202, plug your phone into one port and the house wire into the other, and have them both share the same SP, which can ring both ports.
Nominally, an Obi200 or 202 phone port can handle 5 "Ringer Equivalents." Check your systems to see how much they supposedly draw. If it adds up to less than 5, and nothing else is broken, it might be your phone.
Seriously, every one of your compulsive answers is bullshit. You are not helping anyone. Just stop it and go away. DrGeoff already explained ringing power to you.
REN was only meaningful until around the 1970s, when phones stopped being manufactured with mechanical ringing bells operated with a coil. All modern telecom devices, be they telephones or modems or security panel dialers, draw a fraction of a REN, typically .1 or so.
This poster's issue is likely that the house wiring is still connected to the cable box, or there is a low-resistance somewhere in the wiring. The definitive test is to plug the telephone directly into the OBi. If it works, then the problem is with the house wiring.
drgeoff:
The OP has already confirmed that with the phone plugged directly into the OBi both work as they should.
Reconnect the OBi to the house wiring. Plug the phone into the house wiring but unplug the water meter, the security system, the cable box.
If not working Ok there is a problem with the house wiring.
If still working OK then add the other items one at a time until you find the one that breaks things,
If the cable box is required in order for the water meter or security system to communicate back to wherever they report to, you need to understand that the cable box and the OBi cannot both be on the same pair of wires.
A_Friend:
Quote from: drgeoff on August 28, 2018, 11:39:13 am
The OP has already confirmed that with the phone plugged directly into the OBi both work as they should.
Reconnect the OBi to the house wiring. Plug the phone into the house wiring but unplug the water meter, the security system, the cable box.
If not working Ok there is a problem with the house wiring.
If still working OK then add the other items one at a time until you find the one that breaks things,
If the cable box is required in order for the water meter or security system to communicate back to wherever they report to, you need to understand that the cable box and the OBi cannot both be on the same pair of wires.
Roland_Des,
Was just reading up on Varistors, which are the components most surge protectors use. It seems when they degrade, after eating a few surges, their trigger voltages get lower and lower. You may have one on line somewhere which is now eating your ring voltage. If the water meter and security system aren't the cause, inspect your network interface and jacks to see if anyone installed a MOV/varistor/surge device (they look like a large flat disc capacitor). And if it turns out the water meter or security system IS the cause, you might want to notify that company that their device needs service/replacement.
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