Obi200 + Google Voice: outgoing caller ID incorrect
paulbart1234:
Thank you!! That fixed it!
I guess I should have found that before. It didn't occur to me that I was using the wrong service provider - I just assumed it was a Google Voice/Obi compatibility issue.
Thanks again!!
- Paul
SteveInWA:
My pleasure.
Be sure to use the OBiTALK web portal for any future configuration changes, vs. the local web page on your OBi device.
paulbart1234:
I have always used the OBiTALK the web portal (wasn't aware of a web configuration page on the device itself :) )
A_Friend:
Quote from: paulbart1234 on September 04, 2018, 08:09:43 pm
Will this break "911" calling (which is on SP2/Anveo)?
Nope. You're good to go. The 911 route is defined in your OutboundCallRoute to use SP2/Anveo no matter how your PrimaryLine is set.
There is still one oddity I'm curious about. You say when you call that caller ID number, you get a non-working number? Is your Anveo service outbound only, or did you order a telephone number from them (a.k.a. "DID")?
If no DID, you might want to ask Anveo if they can set your outbound caller ID on that trunk to your incoming number. I think Emergency Services may need to be able to call you back.
paulbart1234:
Quote from: A_Friend on September 04, 2018, 09:57:51 pm
There is still one oddity I'm curious about. You say when you call that caller ID number, you get a non-working number? Is your Anveo service outbound only, or did you order a telephone number from them (a.k.a. "DID")?
If no DID, you might want to ask Anveo if they can set your outbound caller ID on that trunk to your incoming number. I think Emergency Services may need to be able to call you back.
My Anveo service is (supposed to be) "911-only". I'm surprised they let me make arbitrary outbound phone calls.
You make a good point about caller ID when I call 911 - 911 should be able to call me back. I'll contact Anveo and see what they say about that.
Thanks.
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