Outgoing call rings but I hear white noise when answered -one phone number only
drgeoff:
Quote from: 208ObiUser on August 27, 2020, 07:07:04 am
I've been having this issue for years, at least once every few days. I finally did some research, and was able to fix it using the solution posted by 'casolaro' on this page. I have not had the problem in the last month since I made the changes..
http://www.obitalk.com/forum/index.php?topic=15497.0
Login to your VOIP adapter using it's IP address in your browser (pick up your phone, dial ***, then 1 to get the IP).
Login with your password.
Goto 'Physical Interfaces --> PHONE1 Port.
Put a checkbox in "PrimaryLine" in the Default column. Save and reboot.
I don't understand why that would fix the problem. Note that I'm not saying it doesn't for you and perhaps others who configure their OBi by logging in locally.
But I do contend that following your instructions will not be an enduring fix for those who configure their OBi using their dashboard at obitalk.com.
nimbus22:
I had this problem. After much reading and searching on google, I came across a user who said to put the obi device in DMZ.
I tried that and a couple of phone numbers that gave me the white noise problem no longer has the problem. I don't make a lot of phone calls so it is too early to tell if the DMZ fixed the problem entirely.
arko12:
Does he have an answering machine feature on his phone?
will9000:
Wow, this was posted 3 years ago and still an issue.
I bought my obitalk (polycom branded) OBi200 late last year. On outgoing calls, normally the first of the day i get static once someone answers. There are no fax machines involved on either end. If i try calling back a second time the call usually goes through with out a problem.
I tried the setting change noted by 208ObiUser, fingers crossed this fixes it. It's embarrassing to have to constantly call people back.
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