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Author Topic: Outgoing call rings but I hear white noise when answered -one phone number only  (Read 13903 times)
Glolo
Newbie
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Posts: 1


« Reply #20 on: January 06, 2019, 03:16:27 pm »

I recently purchased a 200 for use on GV for my mother.   My Cell phone service is Xfinity.  There is intermittent white noise on the obi line when my cell answers calls.  I have called other cells and landlines that I know are on other providers and have not experienced white noise.  I called one other Xfinity line and got the white noise on first call.
« Last Edit: January 06, 2019, 03:26:35 pm by Glolo » Logged
ragtime
Newbie
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Posts: 6


« Reply #21 on: February 26, 2019, 06:15:28 am »

....

The new info I'd like to add is that when I place the call to my father by using my Obi-attached phone to dial my own GV number and then press 2 to place the call through GV, I am able to avoid the problem, i.e. my call goes through without any problem.
...

FYI: This workaround has stopped working for me as of this morning.
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ragtime
Newbie
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Posts: 6


« Reply #22 on: February 28, 2019, 01:49:05 pm »

This problem has become intolerable.  I'm thinking about signing up for Anevo phone service on my OBi200.  But I'm concerned that I'll just have the same issue with Anevo that I do with Google Voice.

I'm thinking that I'll:

(1)get a new number with Anevo on the OBi.
(2)remove Google Voice from my OBi.
(3)forward my Google Voice to the new Anveo Number.

Will this be likely to fix this problem?
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bbarker
Newbie
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Posts: 15


« Reply #23 on: March 06, 2019, 12:46:04 pm »

I'm having the same problem and the common thing is that the one number this happens on is a person that has Xfinity Voice service.
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208ObiUser
Newbie
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Posts: 1


« Reply #24 on: August 27, 2020, 07:07:04 am »

I've been having this issue for years, at least once every few days. I finally did some research, and was able to fix it using the solution posted by 'casolaro' on this page. I have not had the problem in the last month since I made the changes..
http://www.obitalk.com/forum/index.php?topic=15497.0

Login to your VOIP adapter using it's IP address in your browser (pick up your phone, dial ***, then 1 to get the IP).
Login with your password.
Goto 'Physical Interfaces --> PHONE1 Port.
Put a checkbox in "PrimaryLine" in the Default column. Save and reboot.
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drgeoff
Hero Member & Beta Tester
*****
Posts: 4884


« Reply #25 on: August 27, 2020, 07:28:11 am »

I've been having this issue for years, at least once every few days. I finally did some research, and was able to fix it using the solution posted by 'casolaro' on this page. I have not had the problem in the last month since I made the changes..
http://www.obitalk.com/forum/index.php?topic=15497.0

Login to your VOIP adapter using it's IP address in your browser (pick up your phone, dial ***, then 1 to get the IP).
Login with your password.
Goto 'Physical Interfaces --> PHONE1 Port.
Put a checkbox in "PrimaryLine" in the Default column. Save and reboot.
I don't understand why that would fix the problem.  Note that I'm not saying it doesn't for you and perhaps others who configure their OBi by logging in locally.

But I do contend that following your instructions will not be an enduring fix for those who configure their OBi using their dashboard at obitalk.com. 
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