OBI 200 persistent "Connect Failed: No Response" trying to add GV
SteveInWA:
Quote from: jjk73 on September 10, 2018, 08:38:27 pm
I've got a Netgear XR500 hooked up to Spectrum/Time Warner cable internet.
When I first got the router, I watched a Youtube video regarding optimizing it for my kids gaming, don't even remember all the things that were done, but it wasn't extreme. I think I added the xbox to the DMZ etc.
Tonight I went into the router and tried to open the various UDP ports that are recommended by OBI, but I don't deal with that often, and can't guarantee that did that perfectly correct. I did note that UPNP was not enabled, and turned that on.
I can take it physically somewhere else. I guess I just hook it up to their router, plug a wired phone in, and login to my OBITalk account to see what happens? Or should I delete the old SP's and try again? If that works will it create the "SIP"BIHxxxxxxxxxxx" Setting on my GV account for me?
My money is on some incorrect setting on your router causing this but I'm not going to try to guess what it is.
It's up to you, in terms of which things you do first. If I was doing it, and I had a place I could do it, I would take the box and a telephone to the other location, plug it into their router, and then follow the complete procedure I outlined. This would allow everything to be done on a different router, increasing the odds of it working. If the end result is success over there, then it is a strong indication that your own router is screwed up. I would factory reset my router and start over, not making any customization to your router. It is not necessary, nor a good idea, to put the OBi in the router's DMZ nor open any ports, as long as you didn't lock down the router to such an extent that it is now blocking necessary ports or protocols.
There are not many things on a consumer-class router that need to be changed. Typical cable Internet service has so much bandwidth that using QoS or other "optimizations" is unnecessary.
jjk73:
Did a factory reset of my router, left everything default, and turned off power to our Disney Circle device - I had already added the Obi200 to the 'unmanaged' section of the circle, but want to remove all variables.
It connected nearly instantly.
I'm going to give it a few days, make sure all is stable, and then see what happens when reconnecting the Disney Circle device.
Not sure if it was the factory reset, or the turning off the Circle at this point. Will figure it out later for posterity.
Thanks for all your help!
SteveInWA:
Great!
My money's on the router configuration, not the Disney gizmo.
keithobri:
I am having this same issue, has anyone figured out a fix? I am using the Obi200, and it just happened to me today for the first time.
curtisghall:
Quote from: keithobri on December 07, 2018, 07:21:47 pm
I am having this same issue, has anyone figured out a fix? I am using the Obi200, and it just happened to me today for the first time.
me too on the same day as well, i wonder if it something on obitalk's end. cause it worked find for me i didn't change anything and then this happens out of nowhere
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