Can't setup new Obi200 "Failed to add device"
PilotKnob:
Quote from: drgeoff on September 22, 2018, 10:24:36 am
Quote from: PilotKnob on September 22, 2018, 07:36:49 am
Same here with the 202. It was working, then it quit. Can't call the echo test number(error message) and can't add the device. Tech support has had me try a number of things. Nothing. This thing is either dead in the water or something's awry at Obihai.
Is the Power LED solid green?
Yep. Solid green. Shows data activity on the link light. I can ping it.
Joe_TV-forum:
I've been having the same problems for the past week. Probably tried a few dozen times, mostly in the evenings.
Ive tried firmware update, DNSServer1 override, Factory reset, routers firewall off, Chrome and Firefox. Nothing I do seems to work. I guess ill try to figure out how to contact Polycom before I return the Obihai 200 to NewEgg.
SteveInWA:
Polycom is aware of this issue, and says that it should be fixed by tomorrow.
rosh:
I've been having all kinds of issues for the past 3 days, so I decided to remove GV from SP1 on my Obi200 and then delete device from my account, and then re-add it. I can do the echo test, but I can't get my device re-added. Any suggestions?
weexpats:
Same thing happening to me. Solid green light, updated firmware, etc. Cannot add device.
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