OBI212 Bug Releasing Line Port ?
dboling:
Quote from: drgeoff on October 10, 2018, 10:55:44 am
You should be getting a Disconnect Tone from the telco. Is the telco not providing that or is the OBi212 not detecting it or is the OBi212 not acting on the detetced tone?
At this point I'm not sure what I'm getting.
I see a disconnect just before LI gets forwarded to callcentric voicemail, in the voicemail I get tones, but I think that's hardware generated from the OBI212. I have my syslog set to level 7 and here is the log for a single call. I don't see any tones being registered in the log. I know no other way to look for tones.
Oct 10 14:16:03 obi212 [DAA]: FXO ring on
Oct 10 14:16:07 obi212 CCTL:NewCallOn Term 12[0] ->,500100000
Oct 10 14:16:08 obi212 PNNCACHE:pnn found NS in cache:364371a3:12520
Oct 10 14:16:08 obi202 PP:WebrtcIncomingCall=0
Oct 10 14:16:08 obi212 SIP_TS:Retx, next in 100
Oct 10 14:16:08 obi202 ++++ bcllr=0; caller=52012000
Oct 10 14:16:08 obi202 CCTL:NewCallOn Term 1[0] ->,
Oct 10 14:16:08 obi202 fxst_ccapi_new_call: 52012000->52012000 name Sandy
Oct 10 14:16:08 obi202 [SLIC] CID to deliver: 'Sandy' 52012000
Oct 10 14:16:29 obi212 [DAA]: FXO ONHOOK MONITOR
Oct 10 14:16:29 obi212 CCTL:CFWD-->10[3]:1631488000
Oct 10 14:16:29 obi202 RTP:Del Channel
Oct 10 14:16:29 obi212 RTP:Del Channel
Oct 10 14:16:29 obi212 RTP:DtmfTxMtd:1(1),0
Oct 10 14:16:29 obi212 [DAA]: FXO OFFHOOK
Oct 10 14:16:29 obi212 [DAA]: detecting disconnect tone, reinit: 1
Oct 10 14:16:29 obi212 RTP:Start->cc0bc027:58248(80 160);0;0;0:0:0;0(45)
Oct 10 14:16:29 obi212 [DAA] FXO ring off
Oct 10 14:16:43 obi212 OB==>CRLFCRLF
Oct 10 14:16:43 obi212 OB:<==CRLF
Oct 10 14:16:43 obi212 OB:<==CRLF 1
Oct 10 14:16:43 obi212 OB==>CRLFCRLF
Oct 10 14:16:43 obi212 OB:<==CRLF
Oct 10 14:16:43 obi212 OB:<==CRLF 1
Oct 10 14:16:46 obi212 RTP:Del Channel
Oct 10 14:16:46 obi212 [DAA]: FXO ONHOOK MONITOR
drgeoff:
Unplug the phone from your OBi212 and connect it to the telco line. Make a call. Ask the called party (possibly yourself on your cellphone) to hangup. Do you hear the disconnect tone?
If yes, record the tone as a digital recording. Recording device microphone against phone earpiece will be good enough. Import recording into eg Audacity and try to analyse its spectral components.
azrobert:
I always thought the disconnect tone was only used when the phone is kept off hook. I tested this with my OBi110 and OBi200. My OBi110 is connected to PSTN and I route inbound calls only to the OBi200, I don't ring the OBi110 phone port.
My 1st test was without any changes. I called PSTN and answered with the OBi200 and then hung up the calling phone. About 15 seconds later I heard the disconnect tone on the OBi200 and a couple seconds after that I was disconnected from PSTN and then heard dial tone. This is how it should work.
My second test I disabled all the Disconnect Detection options on the OBi110 Line definition. After I hung up the calling phone I didn't hear the disconnect tone, but got a busy signal. The phone would not disconnect from PSTN. I have DECT phones connected directly to PSTN and the display showed "Line Busy". After I hung up the OBi200 phone I immediately got disconnected, the "Line Busy" disappeared. I took the OBi200 phone off hook again and had dial tone.
I think you should disconnect after hanging up even if there is a problem with the disconnect tone or detection. I assume it works correctly when your phone is connected directly to PSTN. Does it work when the phone is connected to the OBi212 and you don't route calls to the OBi202?
Edit:
I recommend turning off Silence Detection. I once was on a call to Dell tech support and they put me on hold. I got disconnected because of this setting.
dboling:
Verizon Phone Configuration:
DSL and Dialtone only (Bare Minimum).
Verizon line is only meant to fullfill DSL miniums.
GV1 and GV2 is forwarded to Verizon line as well as being forward to SP1 and SP2.
Allowed Outbound calling: 911, Verizon, and toll free numbers.
Device configuration:
OBI202
SP1: GV1
SP2: GV2
SP3: GV3
SP4: callcentric
IP: 192.168.3.61
OBI212
SP1: GV1
SP2: GV2
SP3: N/A
SP4: callcentric
LI: Verizon
IP: 192.168.3.60
Since I don't use Verizon for outbound call, this issue only concerns Verizon inbound calls.
OBI212(LI): InboundCallRoute pp(500100000)
Hang up OBI202: PASSED
Hang up OBI212(LI) PASSED
OBI212(LI): InboundCallRoute sp4(0@192.168.3.61)
Hang up OBI202: OBI212(LI) stays off hook until I kill the connection.
Hang up OBI212(LI): OBI212(LI) stays off hook and OBI212 syslog generates a single tone followed by more tones that syslog does not log. I presume these tones are from Verizon. I did record the call using the OBI202 record function. To disconnect I still have to kill the connection.
SYSLOG: obi212 [LI0] ---- S/W TONE ON (level: default) : , @ 1882521 ----
Recorded Audio File: http://209.160.64.39/record.au
dboling:
After 5 tickets with Verizon, no luck getting the pots card swapped for an open loop disconnect card.
I'm giving it one last try with Verizon Executive Relations.
So even if I don't get the card swapped over, the pots card should be sending a Disconnect Tone Pattern and Verizon should be able to give me the correct pattern ?
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