Obi 202 light out
Angelc19:
Phone 1 on my obi 202 will not work for out bound calls, incoming calls ok.
Phone 2 works fine.
Only 3 light on obi lighted, was 4.
Have Anveo on sp2 and generic on sp3, have switched around, which ever is on phone 1, no out bound calls, get error message and called phone doesn't ring.
Any help, would be appreciated. Thanks
Angelc19:
Would a factory reset work?
dboling:
Go to the OBITalk portal and make sure the service providers you configured are either connected or registered, if they are then click on the device name and go to the bottom of the page where it says Phone Port Configuration Summary.
Primary Line for Outgoing Calls Route to for phone 1 should list the SP you want Phone 1 to use for dial out. If it's incorrect, you can correct it by going into the Expert Configuration menu under: Physical Interfaces>Phone 1>PrimaryLine
Angelc19:
In port configuration. It shows that sp2 is on phone 1 but phone 1 LED light does not light up. Phone 2 light is working OK
dboling:
Quote from: Angelc19 on September 24, 2018, 02:21:57 am
Would a factory reset work?
It's wouldn't hurt to try.
you should completely start over by deleting your device from the OBITalk portal.
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