Obi202...Was working, then it failed 403 Failure code, can't add it back.Solved!

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azrobert:
Quote from: PilotKnob on September 27, 2018, 12:36:58 pm

Ok, now we're cooking with gas. I did as you recommended and got a successful echo test. Plugging it back into the router and it subsequently fails. Here's the thing. It worked before, and then it suddenly quit. I have forwarded all of the recommended ports, put Obi in DMZ, nothing.


Does your router have SIP-ALG option enabled? If it does, disable it. Some routers don't have this option.

PilotKnob:
Quote from: azrobert on September 27, 2018, 01:05:52 pm

Quote from: PilotKnob on September 27, 2018, 12:36:58 pm

Ok, now we're cooking with gas. I did as you recommended and got a successful echo test. Plugging it back into the router and it subsequently fails. Here's the thing. It worked before, and then it suddenly quit. I have forwarded all of the recommended ports, put Obi in DMZ, nothing.


Does your router have SIP-ALG option enabled? If it does, disable it.


It is disabled(unchecked) and always has been. Thank you.

azrobert:
Does your router have the latest firmware?

PilotKnob:
Quote from: azrobert on September 27, 2018, 01:15:31 pm

Does your router have the latest firmware?


Yes.

PilotKnob:
So, with the Obi plugged directly into the modem, it passes the echo test. I then got my IPad, which has cellular capability, and logged into the Obitalk website. **5 #### number entered into phone, sent to server...nothing. Failed. I think the main problem here is that the Obitalk service is stuck on acquiring. Not sure why.

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