Obi202...Was working, then it failed 403 Failure code, can't add it back.Solved!

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PilotKnob:
Quote from: azrobert on September 27, 2018, 11:07:47 am

Do you know someone that will let you try your device on their network?



Unfortunately, no. I'm blazing a trail here in the western burbs...and it started on fire. :)

azrobert:
Can you try connecting the OBi202 directly to your modem? Power off your modem and OBi202. Disconnect your router from the modem and connect the OBi202. Power on the Modem then the OBi202.

A_Friend:
Pilot:

I believe the LEDs have more to do with whether you have Service Providers configured, than whether the phone port is physically alive.

If you're dialing **9 222 222 222 and getting no connection, the first thing to check is whether the Obitalk voice service is disabled.

Doing the factory reset ordinarily should turn that voice service back on.  Dial ***, 8, 1.

You can check the system status using the built-in user interface.  Use your browser to open the IP address of the Obi.  (Login is admin/admin)  Scroll down to see the status of the Obitalk Service.  If the service is enabled and you're still getting that recording, then something in your network/router is possibly blocking you from calling out.

While you're checking status, click on Phone Port Status.  Each port should say "On hook," 0ma, 56v(11.6v),45v, ----.

PilotKnob:
Quote from: azrobert on September 27, 2018, 12:16:47 pm

Can you try connecting the OBi202 directly to your modem? Power off your modem and OBi202. Disconnect your router from the modem and connect the OBi202. Power on the Modem then the OBi202.


Ok, now we're cooking with gas. I did as you recommended and got a successful echo test. Plugging it back into the router and it subsequently fails. Here's the thing. It worked before, and then it suddenly quit. I have forwarded all of the recommended ports, put Obi in DMZ, nothing.

PilotKnob:
Quote from: A_Friend on September 27, 2018, 12:20:04 pm

Pilot:

I believe the LEDs have more to do with whether you have Service Providers configured, than whether the phone port is physically alive.

If you're dialing **9 222 222 222 and getting no connection, the first thing to check is whether the Obitalk voice service is disabled.

Doing the factory reset ordinarily should turn that voice service back on.  Dial ***, 8, 1.


You can check the system status using the built-in user interface.  Use your browser to open the IP address of the Obi.  (Login is admin/admin)  Scroll down to see the status of the Obitalk Service.  If the service is enabled and you're still getting that recording, then something in your network/router is possibly blocking you from calling out.

While you're checking status, click on Phone Port Status.  Each port should say "On hook," 0ma, 56v(11.6v),45v, ----.


Thank you for your input. I did the *** 8,1 reset. The UI shows Obitalk Service as "Acquiring Service (0);ex-addr=192.168.1.100:10050(10050)" The phone port status shows exactly what you stated.

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