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Can't Change Voicemail Message or Phone Type in Google Voice [SOLVED]

Started by MotoTom, September 28, 2018, 06:52:32 AM

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MotoTom

I'm going to be using one of my OBI200s as a business phone so I tried to fix a few things in GV, change the Phone Type and the Standard Greeting.

When I try to connect to my OBI phone to record a new Standard Message, I get a red message "We had an error"; not much help.

When I try to edit my "Phone Type" under "Forward calls to:" to "Work", I get a red message "Invalid Phone Number 427434".

The phone is otherwise working. I am able to receive and make calls but I'd like to get the Standard Message to reflect my new business.

Any thoughts?

Thanks for reading.

SteveInWA

Hi Tom:  I can probably help you diagnose what's going on, if you post over on the Google Voice help forum, where we can share screenshots and I have better tools to diagnose issues.  Just put my forum nickname (Bluescat) in the title of your post along with the subject.

MotoTom

That's exactly where I trying to make these changes.

FWIW, I'm also posting this problem on the Google Voice support forum.

Many thanks.


MotoTom

Thanks.

I just got that notification directly.

Just a suggestion, putting this info in the FAQ would be most helpful.

Again, Many thanks.