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Phonebook Contacts disappearing

Started by PWTm105, September 28, 2018, 12:50:13 PM

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PWTm105

No contacts showing in contacts app.  Tried to reload via bluetooth from linked cellphone.  Still no contacts showing.  All other functions normal.  Have tried a reboot and FW update.

SteveInWA

WHAT contacts app?  There is no such thing on an OBi ATA.  Are you talking about the contacts stored on an OBi IP phone?

PWTm105

Yes.  When I select "Contacts" on the phone, there is nothing there.  I have tried to load the phonebook from my cellphone via bluetooth connection, but that does not work either.

SteveInWA

Instead of doing that, import your Google Contacts.  There is a button on the OBiTALK web portal settings page for the phone, to do just that.

PWTm105

That works, but I've lost the photos and some of the entries.  Thanks!

Pat