Obihai200 using ATT fiber BGW210-700 router
blueking:
I am using Google Voice. I don't have a special document for the router. I will contact ATT to see if they have anything to say about this.
Thanks!
blueking:
I chatted with ATT. The Rep apparently knew about the situation. She opened up the ports for me remotely. I will try the obihai-Google Voice again tonight after I hit home.
blueking:
Well, it didn't work. So I contacted ATT again. They were super nice, but just could not get the job done. At one time, the phone worked for a few mins and then my entire LAN went into trouble. After a long while, I figured out that the tech person turned on PassThrough to my obihai box, causing the issue. So I disabled it. Then after reading Obihai's page, it says these ports need to be opened.
Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000
After doing all the ports on the NAT/Gaming page, it started working. What a pain!
Obihai link:
https://www.obitalk.com/info/faq/Troubleshooting-sec/ports-to-keep-open-on-my-router
drgeoff:
Quote from: blueking on October 02, 2018, 04:31:53 pm
Well, it didn't work. So I contacted ATT again. They were super nice, but just could not get the job done. At one time, the phone worked for a few mins and then my entire LAN went into trouble. After a long while, I figured out that the tech person turned on PassThrough to my obihai box, causing the issue. So I disabled it. Then after reading Obihai's page, it says these ports need to be opened.
Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000
After doing all the ports on the NAT/Gaming page, it started working. What a pain!
Obihai link:
https://www.obitalk.com/info/faq/Troubleshooting-sec/ports-to-keep-open-on-my-router
I've configured tens of different model home routers and not a single one had user controls for outgoing ports. Port forwarding (your NAT/Gaming) affects only incoming ports.
BTW. Pass through is what is more commonly called DMZ.
blueking:
I think that outgoing ports are always open. However, the strange thing was that the last thing I did to make it working was opening up 16600-16998. Initially I made a mistake, didn't do a range and only put in 16600-16600.
ATT rep seemed to know that THEY had to open the ports for me (on their end). I don't know whether my opening of the ports in NAT/Gaming section did the trick or it was a combination of my changes and their changes.
Also, I spoke to a friend who also used ATT fiber. He used the PassThrough to his original router and every just worked, including his Ooma phone box. So I could have done the same, but I do want to take advantage of the Ethernet ports on the new ATT device.
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