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People can not hear what we say

Started by GorillaSupply, October 03, 2018, 03:04:25 PM

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GorillaSupply

we have 60M download /15M upload stream from comcast business line

around 10 of 3 phone call,
clearly we hear that, but people have a hard to understand what we said

we are using OBi1022

Do we have any suggestion? 

drgeoff

I suggest you post once with a clear description of your problem.

N7AS

Quote from: GorillaSupply on October 03, 2018, 03:04:25 PM
we have 60M download /15M upload stream from comcast business line

around 10 of 3 phone call,
clearly we hear that, but people have a hard to understand what we said

we are using OBi1022

Do we have any suggestion? 

I am trying to understand what you are talking about. Is it that you have one-way audio? If so, log into your router and disable SIP ALG.
Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

GorillaSupply

#3
many times, we hear very clearly, but some inbound phone, people can't hear what we talk clearly

It happens everyday...:(


from my end
PING 11
DOWNLOAD 89.63
UPLOAD 17.90


colinsantos1007

Try increasing the ChannelRxGain in the Phone Port settings in OBi Expert Configuration

*Edited. I meant ChannelRxGain