People can not hear what we say

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GorillaSupply:
we have 60M download /15M upload stream from comcast business line

around 10 of 3 phone call,
clearly we hear that, but people have a hard to understand what we said

we are using OBi1022

Do we have any suggestion? 

drgeoff:
I suggest you post once with a clear description of your problem.

N7AS:
Quote from: GorillaSupply on October 03, 2018, 03:04:25 pm

we have 60M download /15M upload stream from comcast business line

around 10 of 3 phone call,
clearly we hear that, but people have a hard to understand what we said

we are using OBi1022

Do we have any suggestion? 


I am trying to understand what you are talking about. Is it that you have one-way audio? If so, log into your router and disable SIP ALG.

GorillaSupply:
many times, we hear very clearly, but some inbound phone, people can't hear what we talk clearly

It happens everyday...:(


from my end
PING 11
DOWNLOAD 89.63
UPLOAD 17.90

colinsantos1007:
Try increasing the ChannelRxGain in the Phone Port settings in OBi Expert Configuration

*Edited. I meant ChannelRxGain

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