Unable to connect OBI200

[FoHo95]

I am setting up OBI 200 for the first time and cant go past the "Add oBi device" by dialing the **5 # from the handset.  I get the automated message saying the number has been sent to the server but then the web page times out. 
I am with WOW internet using ARRIS SurgBoard SB6190. 
I have updated the software by dialing ***6 and changed the DNSServer1 to 4.2.2.2

[drgeoff]

http://www.obitalk.com/forum/index.php?topic=15094.msg95042#msg95042

[FoHo95]

Thanks, I will give that a try.