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How to Display Incoming Caller ID to my computer scree

Started by artgriff, October 18, 2018, 07:11:35 AM

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artgriff

Thank you for your help.
I have an Obi202, and would like to know if it can display incoming caller ID to my computer screen (similar to a cable dvr)?

If so, how do I configure it to do this?
If not will it be a new feature that is a part of the basic software for the Obi202?

Thanks again for your help.

azrobert

The following is a 5+ year old post. Don't know if it still works.
http://www.obitalk.com/forum/index.php?topic=5730.0

You could also install a softphone on your computer and route inbound calls to it. Phonerlite is a softphone for Windows. This isn't exactly what you want, but it's an easy install.

artgriff

#2
Thank you for your help. I am looking over the information you sent hope it will help. It looks very complicated. This is all new to me so I am going to look for something easier to set up. Also having a problem down loading YAC.

Also did a search for information and came up with CallClerk  - $39.00 - which would do this (plus other features)for me.  But will have to contact them to see if it works with Obi202.
I will post their reply here when I get it to help others who might want this.
Thanks again

artgriff

Here is the reply I received from CallClerk  on how to get the obi202 to work with it. I haven't tried it yet, but will over the weekend. There is a 30-day trial before I have to purchase it. I will try first without the "Hiro" device and only if necessary purchase it, since I have no idea of what it is exactly.

I hope this may help others who might want to do this. I will update my findings as I make changes and until I find the exact procedures that work or I need help making it work. I am not a tech wiz but will try anything as long as it is not too expensive. lol

Thanks again for your help.

Hi Art,

Thanks for your interest in CallClerk.

Actually, yes it will – in fact I myself use an Obi202 device and Windows 10 x64 with CallClerk.

Also involved in the mix you will need a phone number capable of reporting Caller ID, ideally one that also supports voice like the Hiro H50113.  For more information please see: https://www.callclerk.com/phone/hlpCallClerkModems.html

Additionally, if you go with this same setup, you will need to make a tweak to your Obi202 settings – I've written up on this page: https://www.callclerk.com/phone/hlpCallClerkFAQ.html but it short it is as follows:

... you are using a VOIP service and the ring voltage is too low.  For example, in Canada, I myself use an Obi202 device with phonepower's VOIP service and a Hiro 50113 modem.  The Hiro modem did not however report the Rings or Caller ID info until I changed, via the Obi202 devices settings, the default Ring voltage from 70 volts to 90 volts.  After that the Hiro 50113 modem reported both the rings and caller id fine.  Of note, in testing a Hiro 50228 modem reported both the rings and the caller id info fine at 70 volts.

Here too are the notes I kept for myself on how to do that ..

                First get the IP address of the obihai device, to do this dial ***1 on your phone and write down the number you hear, it my case it was 192.168.0.24

sign onto the obihai device via your web browser, in my case, I typed in 192.168.0.27 in the address bar of Chrome

enter your user id (default is 'admin') and password (default is also 'admin')

go to
                Physical Interfaces

Ringer

Set Ring Voltage to 90

                Scroll to the bottom of the window

Click the button to submit the changes

                Scroll to the top of the window

                                Click the button to Reboot

Hope this will be of help,

Best Regards,

drgeoff

My understanding is that the modem (Hiro or alternative) is ESSENTIAL to get the CallerID (from the OBi's PHONE jack) for CallClerk to use.  CallClerk does not get CallerID directly from the OBi.

artgriff

Okay, Thank you. Not sure I want to purchase both the software and the Hiro. Will have to think about that. Now, the original reoly that was sent to me on here shows a way of doing the same thing from a 5+year old post. As I read that it seemed quite complicated. Am I write to think that? Also the YAC is not available to download as the sight would not open. Any other suggestions?

drgeoff

Learn to use a search engine and the Internet Archive.

https://web.archive.org/web/20101224133109/http://www.sunflowerhead.com/software/yac/

azrobert

#7
Quote from: artgriff on October 19, 2018, 09:57:29 AM
As I read that it seemed quite complicated.
Why don't you try a softphone? I see by one of your previous posts you're using Phonepower, so it should only take 2 changes on you OBi to implement. I use Phonerlite on Windows. When you receive a call, you will get a pop-up in the bottom right corner on your screen with the callerid and name. The callerid will have the IP address of the OBi as a suffix. You also have the option of answering the call on the computer. You would be able to make calls from your computer with another small change.

Use OBi Expert to make these changes.
Assuming Phonepower is defined on SP1.

Service Providers -> ITSP Profile A SIP -> X_SpoofCallerID: Checked
Voice Services -> SP1 Service -> X_InboundCallRoute:
ph,sp1(userid@xx.xx.xx.xx)

xx.xx.xx.xx is the ip address of your computer running Phonerlite

Download Phonerlite Setup exe:
http://phonerlite.de/download_en.htm

Use the ip address of your OBi as the Proxy
The userid must match the userid in the X_InboundCallRoute