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OBi202 - Service Not Configured

Started by N7AS, October 20, 2018, 04:39:25 PM

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N7AS

I have an OBi202 that I took out of retirement a week ago. It was upgraded to 3.2.2 (Build: 5921EX) which was pushed to it a few days ago.
When I tried to add one of my GV numbers to it sat on Configuring... for some time and settled to Service Not Configured. I have since tried this several times with the same results.

My OBi200 has the same firmware and is working ok.
Why is this happening?

Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

SteveInWA

Well, you can spend about 15 minutes and start over from scratch.  Sometimes the process fails the first time, when it updates the firmware, but the second time works.  I'd also completely clean out the permission you granted to OBiTALK to access that Google account's Google Voice service as part of the "do-over".  Full instructions:

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076

N7AS

Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

singhi

Quote from: SteveInWA on October 20, 2018, 04:52:39 PM
Well, you can spend about 15 minutes and start over from scratch.  Sometimes the process fails the first time, when it updates the firmware, but the second time works.  I'd also completely clean out the permission you granted to OBiTALK to access that Google account's Google Voice service as part of the "do-over".  Full instructions:

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076

I'm having similar issues with OBi202 and latest firmware 3.2.2 (Build: 5921EX). I have tried the "do-over" process 3 times now but still unable to configure GV service.