OBi1022 voice quality issues
lrosenman:
Quote from: J-of-OurIT on November 26, 2018, 01:13:44 pm
Was worried about that. What keeps bugging me is that there are 8 Obi phones (and 3 obi202's) and all but that single one work flawlessly.
What's different on the network between the bad one and the good ones?
SteveInWA:
Quote from: lrosenman on November 26, 2018, 03:45:12 pm
Quote from: J-of-OurIT on November 26, 2018, 01:13:44 pm
Was worried about that. What keeps bugging me is that there are 8 Obi phones (and 3 obi202's) and all but that single one work flawlessly.
What's different on the network between the bad one and the good ones?
And, why not swap the failing phone with one of the other phones, to see if the problem goes away when it's plugged into another LAN port, or if the the problem still persists, suggesting a hardware or configuration problem.
If it was me, I'd delete both phones off of the OBiTALK portal, then do a ***9 factory reset on the phones, then re-add them and configure them to the other phone's former configuration (thus swapping just the hardware and not the config, to further isolate the cause).
Navigation
[0] Message Index
[*] Previous page