Which Headset do I need to use for 1022?

[GorillaSupply]

we tried to RJ9 headset
https://www.amazon.com/gp/product/B00OUKCSEM
https://www.amazon.com/gp/product/B0741T9MD5

still having a problem while we talk, we can hear the voice, but caller does not hear our voice or hear breaking sound often

How to solve this problem?

[SteveInWA]

Those two are cheap Chinese garbage.  You get what you pay for.

Buy a USB-attached headset made by a major US telephone headset manufacturer, like Plantronics or Jabra.

For example:  https://www.provantage.com/plantronics-85619-12~7PLA91JC.htm