How to setup Obi200 with an automatic voice dialer
Alexicerink:
@drgeoff
I was able to add it to the portal after a factory reset but it came up as a "soft phone" and I don't know what to do with that.
@Sheffield_Steve
What does that mean exactly?
drgeoff:
Quote from: Alexicerink on November 03, 2018, 08:49:19 am
@drgeoff
I was able to add it to the portal after a factory reset but it came up as a "soft phone" and I don't know what to do with that.
@Sheffield_Steve
What does that mean exactly?
No the softphone is not the OBi200. The softphone number is a unique 9 digit number that comes with every portal account for optional use with a softphone. That is fairly useless now as the Obihai softphone apps are no longer available or supported.
There is a 9 digit number on the bottom of the OBi200. You need to see that on the portal.
If you (or anyone else) have added (and not subsequently removed) the OBi200 to an account on the portal, it cannot be added to a different account (until removed from the other account).
Factory reset of an OBi does not of itself remove an OBi from the portal. If you successfully added the device previously (the **5 nnnn procedure) then unless you used the "Delete Device" button on the portal it will still be there.
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