GV and Obi202 showing connected but no incoming or outgoing

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needshelp202:
Thank you both for the update instructions.  I will try either method when I get back. 

As to why I thought the firmware was originally updated I read on this forum a post that made me think that.  Later additional research made me think there was something newer.  I am past my one year on this device and so it appears the manual method is my only updating option.

drgeoff:
azrobert has overlooked that you have a 202.  Unless you have already enabled access since your last "factory reset" my step 3 is essential.

needshelp202:
RESOLVED!

Firmware update allowed the device to show up in GV under legacy settings.

Calls are working once again.  Thanks All.

drgeoff on the FW update did the trick.

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