Both Devices Error Code 403 System Now Back Up - Bad Business Polycom

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quattroa4m:
This is an unacceptable way to treat customers.

drgeoff:
Quote from: quattroa4m on November 07, 2018, 01:46:23 pm

This is an unacceptable way to treat customers.

I'd like to see whatever evidence you have that Obihai/Polycom was in any way to blame for this outage.

simpleAnswers:
Quote from: drgeoff on November 07, 2018, 01:48:38 pm

Quote from: quattroa4m on November 07, 2018, 01:46:23 pm

This is an unacceptable way to treat customers.

I'd like to see whatever evidence you have that Obihai/Polycom was in any way to blame for this outage.


The complete lack of communication from them is the big issue for most of us here. A simple "we are working on the issue.." would have sufficed for most people...

SteveInWA:
What's unacceptable. is that you are using Google Voice, which has no guaranteed service level, and does have outages once in a while, was down for what, a half hour or so, and you're making a stink.  Use another service provider if you can't deal with what you chose to use.

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