Obi1062 does not ring using Google Voice
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Chad418:
I have tried to post this a few times but I receive an error message. I will try to do so without the screenshot attachment. I think everything is set up properly but the phone does not ring. I can call out without any issues but if you call the Google Voice number the phone will ring on the caller side 5 times before the GV voicemail picks up. The phone does not ring at all? I have the google voice setting:
Your Google Voice Number:
(224) xxx-xxxx
Forwards calls to:
X - OBiTALK Device - 6XXXXX564
sip:BIHDQOCLGAYU4QJQGBGTKNC7GBVGY4DGMRUHE3TONBSGUZDG===@obihai.sip.google.com
drgeoff:
Immediately under that line is an Edit button. Click that. Then click the "Show advanced settings" link. Are the Ring Schedule settings OK?
Chad418:
The Ring Schedule options are set as follows:
Weekdays
X Always ring on weekdays
Weekends
X Always ring on weekends
SteveInWA:
We could spend a lot of time back and forth, trying to find the exact cause, but in the large majority of cases, resetting your OBi device and re-doing the Google Voice configuration fixes the problem. Note: the link below refers to the OBi 200/202 products and their firmware, but the "do-over" procedure also applies to the IP phones.
http://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076
Chad418:
Surprisingly enough, I decided yesterday to do a hard reset as suggested and as I sat down the phone rang! it has been working fine for the past two days without doing anything??? I will not question it but will plan to reset if I encounter future problems. Thank for your help.
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