GSIP+Incredible PBX+Obi1032--phone not connecting
FocusGuy:
I am getting a 503 error when I try to dial out and when I call the google number the phone does not ring. the SP is registered. So I don't know what to do next.
drgeoff:
Quote from: FocusGuy on November 13, 2018, 11:49:20 am
I am getting a 503 error when I try to dial out and when I call the google number the phone does not ring. the SP is registered. So I don't know what to do next.
What troubleshooting have you already done?
Do you know your way around the PBX or are you a beginner at that?
Outgoing calls: Log in to the 1032's onboard web server and look at the Call History. Is your call going out on the correct SP and with the number in the format that the PBX is expecting?
Incoming calls: Use the Reports, CDR Reports screen of the PBX to see if the calls are reaching the PBX and if yes what it is doing with them.
azrobert:
Read the 2nd link I posted above. I was getting 503 errors and this fixed it.
You need to check this conf file:
/etc/asterisk/pjsip_custom.conf
An outbound proxy for GV is defined under "type=registration" and "type=endpoint".
If the proxy is "voice.telephony.goog" it needs to be changed.
I used "fi.telephony.goog", but IP address "64.9.242.172" also works.
I'm not using IncrediblePBX. Hopefully they put the definition in the same place. If it's not there look at the other PJSIP CONF files.
You should know where you defined the GV trunk.
FocusGuy:
I am a newbie with this stuff. I checked the phone and it only shows the number I tried to dial and a 503 error every time. I checked the PBX but CDR report and there is nothing in there.
So my guess is that the PBX is not connected with the phone. When I dial I do get the Google voicemail.
drgeoff:
Break the problems down into smaller chunks. I suggest you first concentrate on ensuring that your 1032 is properly connected to the PBX.
1. Use the PBX Reports menu to select "Asterisk Info" and from there "Peers". You should see a line for the extension number you have the 1032 on. The status column should show "OK".
2. Nerd Vittles typically adds several information extensions. eg 4747. Do you get a man's voice response from that?
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