CallerID Name: Disappeared circa 11-14?
lrosenman:
I can send you the XML call logs if you want to see what happened. I can tell you that now I'm just seeing NUMBER not NAME for contacts, and OUT OF AREA for NON-CONTACT numbers.
This is *VERY* annoying, FWIW.
PM me an e-mail address if you'd like the XML.
SteveInWA:
Nope, I don't want to see your XML, since I can't do anything with it. But, if this is "*VERY* annoying", why don't you at least run a test, by subscribing to OBiEXTRAS for a month, and see if you get the names with your calls. That will at least point to what changed. Seems worth the small cost for the test.
tazmo8448:
Odd thing is when incoming calls are made GV in Google Chrome shows the person calling if they are in your contacts, but not on the phone as they use to do. The 100 back in the day always showed who was calling if they had not set their Caller ID to Private.....businesses and residential callers.
It's either one or two of the obvious things...GV has changed the FW or Obi has changed their FW...no amount of FW updates or rollbacks change the behavior BTDT.
Last yr when the the 100 was dropped and i hooked up the 200 it would not show CNAM or the person calling. Found FW to extend the 100 til around May or so an when the 100 flat stopped working, hooked up the 200 lo an behold the calller names started showing again and worked up until this month reverting back to the way it was last Dec of 2017.
My point is the caller name did start working on the 200 last spring, as it had always worked on the 100. Sure seems to me that this whole thing is based on us as users having to pay a 'fee' to have functionality that was always there for yrs and yrs....now what does that tell you?
Went thru all this mess last Dec. `17 when the 100 was dropped....back then some ppl on this forum took it upon themselves to be the Obi 'Spokes Person'...saying go buy this or buy that...when all it was was a several megabyte firmware update...haven't yet to understand what's behind these 'shills'
Sp0012:
I've had CNAM working on Nov 14. I received a call from my son's school at 5:01 PM ET on Nov 14 and it used the caller name from my Google contacts. I received another call from the same number on Nov 15 at 5:36 AM ET and CNAM did not work. Caller name was Out of Area. So, CNAM stopped working between 5:01 PM ET Nov 14 and 5:36 AM ET Nov 15.
I did not change anything on Obi200 side (same firmware and same settings). Also, I did not change my cordless phone (same phone and same local phone book).
Google voice history is correctly showing caller names in all instances.
Obi200 was showing 0 entries in System Status > Product Information > PhoneBookEntries. I then went to ObiEXTRAs > Settings > Import Your Google Contacts and I downloaded my Google Contacts for the first time. I now see 76 Unique Name/Number Pairs in PhoneBookEntries. I did not sign-up for ObiEXRTAs yet and I'm not seeing CNAM for new calls. I'll sign-up for the free-trial. But I'm not sure if it's a correct test as CNAM was working before without OBiEXTRAs and without the firmware change. Could this still be an issue at Google side?
tazmo8448:
if it works in GV and ur phone then it has to be an Obi issue...notice that all the advice is to go to ObiExtras? what does that tell you?
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