CallerID Name: Disappeared circa 11-14?
SteveInWA:
No. Remember: There is no service level guarantee, nor direct customer support, for the consumer version of Google Voice, nor any guarantee that a specific feature may or may not continue to work. It's an "as-is" service. I've already gone way above and beyond what you'd get without my intervention to investigate it with both companies, so on this Thanksgiving day, be thankful.
Let's be realistic: This is a first-world problem. If you can't wait for Google to fix it, then either detour your calls through a free Callcentric NY State DID to pick up CNAM, or pay Polycom for OBiEXTRAs.
GeeObi:
You have to buy ObiExtras for that feature. See here>
https://www.obitalk.com/obiextras
lrosenman:
Quote from: GeeObi on November 22, 2018, 11:09:56 pm
You have to buy ObiExtras for that feature. See here>
https://www.obitalk.com/obiextras
That was not true at least until 11-14-2018. SOMETHING changed in Google's infrastructure between 2018-11-14 12:44:09(US/CST) and 2018-11-15 00:29:18(US/CST) that broke that functionality.
LTN1:
Quote from: SteveInWA on November 22, 2018, 02:07:22 pm
Let's be realistic: This is a first-world problem. If you can't wait for Google to fix it, then either detour your calls through a free Callcentric NY State DID to pick up CNAM, or pay Polycom for OBiEXTRAs.
Did somebody say we may have a first world problem? This may help: https://www.youtube.com/watch?v=vN2WzQzxuoA
stealth94rt:
[Edit] I should have started by saying that I was seeing the Caller ID Name on incoming calls without OBIEXTRAS up until 11-14 like the original poster stated. Since then, the display has been showing "Unknown Caller" for every call -- even those in my Google Voice contacts list.[End Edit]
So I just signed up for the OBIEXTRAS free 1 month trial, and then I imported my Google Contacts. However, I'm not seeing a caller ID name when I make test calls from my cell to home phone. The only difference I see is that it no longer displays "Unknown Caller" above the phone number.
Also, I thought I would see a contact list somewhere in the OBi dashboard, but I can't find that either.
Any pointers on this would be appreciated. Thank you.
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