Google outgoing calls stopped working [Does OBi202 work outside of the USA?]
ppan:
I have a Google account w/o a Google Voice number which I connected to OBi202 (SP1) for outgoing calls.
I have another Google account with a Google Voice number which I connected my OBi202 (SP3) for outgoing and incoming calls.
Both worked fine in the past. I am now traveling abroad and brought the OBi202 with me. Only SP3 works for outgoing calls, but not SP1 ("We could not complete your call. Please try again"). Both SP1 and SP3 shows as connected on the dashboard.
If I call using hangouts with the account connected to SP1, I can call out fine.
Anybody have any idea why I can't call using the OBi202 device and SP1 anymore? How would I troubleshot?
p.s. I tried to setup the SP1 account again, but it didn't help.
SteveInWA:
Whoever you're calling with the Google Voice account that has no number, is probably blocking anonymous calls.
ppan:
Quote from: SteveInWA on November 21, 2018, 11:08:51 am
Whoever you're calling with the Google Voice account that has no number, is probably blocking anonymous calls.
I don't think that is the reason, because:
1. None of the numbers work, including toll-free directory assistance (1-800-555-1212).
2. They work fine when I use hangouts to call (but not with OBi202).
I wonder if it could be related to the IP address (I am currently abroad); For OBi202, I am getting a non-US IP address, but with hangout, I am using a VPN to get a US IP address (Hangout doesn't work outside of the US).
If that is the case, why does SP3 (has GV number) but not SP1 work (no GV number)?
SteveInWA:
Sorry, but you'll have to troubleshoot it when you're back in the USA.
ppan:
Quote from: SteveInWA on November 21, 2018, 03:00:06 pm
Sorry, but you'll have to troubleshoot it when you're back in the USA.
I brought the Obi202 with me because I needed it when traveling :(....
Does anyone know if there are restrictions on using the Obi202 abroad?
Navigation
[0] Message Index
[#] Next page