obi-to-obi stopped working
maracuya:
We've used Obi for years, first 100's, then three 200's for a long time. Yesterday I was still able to call landlines (Google Voice), but no calls work among the three 200's. Nothing changed other than Google Voice account went down to $0.02, but then replenished to $25. First attempt: I get "there is no service." Later attempts get only silence. Two of the 200's have always been in Colombia, SA; the third here in US. I'm at a complete loss since Obi-to-Obi supposedly always works. The Dashboard shows two connected, but one Obi in Colombia is always "connecting to 136.22. etc.," whether physically connected or not. Does this make any sense?!
le_avion:
Sorry I cannot help you but I am having the same exact issue. I can call other phones via Google Voice but Obi to Obi stopped working giving the "there is no service to complete your call" error message.
maracuya:
Thanks for replying. Suddenly things are back to normal. I hope this is your experience as well. I'm surprised that out of 80-some views of this post, only one person had anything to say. Obi itself didn't respond to my earlier e-mail and never did say anything. Perhaps this is now more Polycom?
Thanks for saying we weren't alone!
SteveInWA:
The number of views of a post doesn't mean anything. Some users are simply reading every post, or have set up some automation to receive every post.
le_avion:
Quote from: maracuya on November 23, 2018, 11:58:41 am
Thanks for replying. Suddenly things are back to normal. I hope this is your experience as well.
Yes! It started working for me as well. I created a ticket but they probably didn't get to it yet because of the holiday.
Thanks for letting me know it is working now since it was still down around 10 AM CST today and wouldn't have thought of trying again today.
Navigation
[0] Message Index
[#] Next page