Can't add obi2182 as new device to obi dashboard
Batnumb:
This is unacceptable. I wasted a few hours yesterday troubleshooting everything, from the dash to all the cables, before I stumbled on this posting. Still can't believe that no one at Obitalk has fixed this - like, no one can't connect to their server!
SteveInWA:
Quote from: Batnumb on November 23, 2018, 11:31:47 am
This is unacceptable. I wasted a few hours yesterday troubleshooting everything, from the dash to all the cables, before I stumbled on this posting. Still can't believe that no one at Obitalk has fixed this - like, no one can't connect to their server!
It's the Thanksgiving weekend. Most people are off/out-of-the-office. There is no 7x24 support.
I've already reported this to Polycom, and they are investigating it today.
WildBillPDX:
Quote from: SteveInWA on November 23, 2018, 12:49:58 pm
Quote from: Batnumb on November 23, 2018, 11:31:47 am
This is unacceptable. I wasted a few hours yesterday troubleshooting everything, from the dash to all the cables, before I stumbled on this posting. Still can't believe that no one at Obitalk has fixed this - like, no one can't connect to their server!
It's the Thanksgiving weekend. Most people are off/out-of-the-office. There is no 7x24 support.
I've already reported this to Polycom, and they are investigating it today.
So does that imply the problem is only affecting new registration of devices? I do have to say that not having 7x24 support doesn't seem very good. If users are relying on the OBi products for phone services it would seem to me that good support is important.
SteveInWA:
It only impacts adding a new device to the OBiTALK portal.
RichR:
First device here (OBi202). It's at least good to know that I wasn't messing up somewhere. I'll subscribe to this thread hoping to get an update when it's all fixed.
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