Can't add obi2182 as new device to obi dashboard
paplefree:
Quote from: SteveInWA on November 23, 2018, 08:01:25 pm
Well that's a bunch of B.S.
So is not being able to register any new devices for going on two days now, but per typical Polycom fashion they'll pull logs, find nothing wrong, reboot, and go about their business.
WildBillPDX:
Just tried again and still failed. Any hint from Obi/Polycom as to when this will be fixed?
SteveInWA:
Quote from: paplefree on November 23, 2018, 08:14:28 pm
Quote from: SteveInWA on November 23, 2018, 08:01:25 pm
Well that's a bunch of B.S.
So is not being able to register any new devices for going on two days now, but per typical Polycom fashion they'll pull logs, find nothing wrong, reboot, and go about their business.
This is absolute rubbish. Polycom already acknowledged this failure to me, and they are working on it. They know it's broken. Go away; you're not contributing anything useful.
ILLCOMM:
Quote from: SteveInWA on November 24, 2018, 02:18:35 am
This is absolute rubbish. Polycom already acknowledged this failure to me, and they are working on it. They know it's broken. Go away; you're not contributing anything useful.
As a "Hero Member & Beta Tester" you obviously have a bias. Step back for a second.
The unbiased reality is it is unacceptable for any service to have a multi-day registration/provisioning outage and produce no messaging, provide no communication with their customers, publish no ETA, furnish no dashboard reporting service health, or anything else that any other modern web service provider would do.
I am at my elderly parent's home for Thanksgiving trying to set this up for them as they moved and wanted to bring a 30-year old number with them to the new house (which I was able to port to GV). So, now, it appears I have to leave them behind without it working because of this BS.
It's OK to call it as it is, and in this case it's amateur hour at Poloycom Obihai or whatever company is behind the product.
RichR:
Just tried this morning and nothing's new. I gotta say, that was not a good introduction to the OBi202. I hope that I made the right choice.
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