Trouble setting up 2 SPs
rvansmith:
I was hoping some of the Obi people would have chimed in by now.
OBi-Guru:
Try upgrading your unit to the latest firmware (1892), do a factory reset (from the webpage of the device).
And then add it again to OBiTALK portal.
If it still does not work, please contact support@obihai.com.
plugger2:
Quote from: rvansmith on February 13, 2011, 01:40:58 pm
I just go the OBi110, and I can setup SP1 with my google voice account without issues. I can also setup SP1 with Callcentric (I am going to use them as a 911 provider) using the OBi ITSP setup utility. But I can not get both to work together as SP1 and SP2. I am confident that I can get Google Voice to work, I have done it many times on SP1. But as soon as I move it to SP2 I get Register Failed: 403 error in the System Status page. If I have google voice setup on SP1 and try and setup Callcentric on SP2 I get a Connection Failed: Authentication error. Note, these are the same login settings that work on SP1. I have Build 1890 on my device, and I use AT&T U-Verse as my ISP with their gateway.
Failing manually setting it up, I tried the OBiTalk.com gateway, and when I try to add a new device it gives me the **5 XXXX number to dial, and the automated voice tells me it sent the number, but nothing happens on the OBiTalk.com webpage.
Any help would be appreciated.
I was having exactly this problem, using build 1892.
What I hadn't realised is that to get the authentication details SP2 service to match up with the info in the ITSP Profile B Sip page, (in particular, the correct proxy server), you have to explicity select "B" for the following setting:
X_ServProvProfile B
on the SP2 Service page. The default setting here was for profile A (i.e., the ITSP Profile A settings, including the proxy server.)
Probably not the best choice for a default. Probably not the best interface design to begin with... splitting the configuration information up this way is just asking for trouble, IMHO.
rvansmith:
plugger: That was my problem. Thanks!
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