Direct Dialling International with GV (SOLVED)

(1/2) > >>

Clueless-in-Seattle:
Hello,
I've been researching the forums and the documentation and I have not found mention of this basic configuration need. It may just be so basic that people figure it out immediately and I'm just too silly to do so :)

In any case, I have configured my Obi110 with GV and I can dial out from my DECT 6 cordless to any US/Canada number by just punching the 10 digit number with no issues.
For the sake of alignment in the semantics, I call this direct dialing.

However, if I direct dial 011-xxxx I just get a busy tone.

I could call my own GV number and then press 2 to initiate the international call by then dialing 011-xxxx within GV, but this process is less elegant than direct dialing, since it involves so many numbers and steps.

Is there a way to enable international calling by direct dialing through GV just as in the POTS systems of yore?

Thanks in advance for your help!

RonR:
Have you made any changes to the PHONE Port DigitMap/OutboundCallRoute?

Please post the contents of:

Service Providers -> ITSP Profile A -> General -> DigitMap

Clueless-in-Seattle:
No - I have not done any configuration beyond the auto-configuration wizard that Obi provides.
In fact, I have no clue what you mean by DigiMap

RonR:
Try dialing : 011 1 800 555 1212

Does that get also get a busy signal?

If so, dial ***1 on your OBi telephone and note its IP address.

Log into the OBi at that IP address using admin/admin.

Then navigate to:

Service Providers -> ITSP Profile A -> General -> DigitMap

and copy/paste the value displayed in a reply.

Clueless-in-Seattle:
Hello,

That sent me to a call free directory assistant service. So essentially even though the number I called was a US number (1-800), the device still allowed me to dial 011 and was smart enough to drop it?

Does this imply that I can direct dial international numbers by using 011 with no further setup needed?

If so, any idea why I get the busy tone trying to call an actual international number?

Navigation

[0] Message Index

[#] Next page